Guest Services Supervisor
1 month ago
We are seeking a highly skilled Guest Services Supervisor to join our team at Marriott International. As a Guest Services Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.
Key Responsibilities- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Take and confirm reservations and cancellations, and ensure that all guest requests are met.
- Provide guests with information about property amenities, services, and local areas of interest.
- Collaborate with management to develop and implement ideas and procedures to improve department performance.
- Assign and ensure work tasks are completed on time and to a high standard.
- Follow all company policies and procedures, and maintain confidentiality of proprietary information.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Guest Services Supervisor
4 weeks ago
Xi'an, Shaanxi, China Marriott International Full timeJob SummaryAs a Guest Services Supervisor at Marriott International, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us. Your role will involve responding to guest inquiries, resolving issues, and providing information about our property and local area. You will also be responsible for taking...
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Guest Relations Supervisor
1 week ago
Xi'an, Shaanxi, China Marriott International Full timePOSITION SUMMARYWe are seeking a dedicated Guest Relations Supervisor to join our team at Marriott International. As a key member of our hospitality staff, you will be responsible for providing exceptional guest service and ensuring that every stay is memorable and enjoyable.KEY RESPONSIBILITIESRespond to guest inquiries and resolve any issues promptly and...
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Guest Relations Manager
2 weeks ago
Xi'an, Shaanxi, China Marriott International Full timePosition SummaryMain Responsibilities: The Guest Relations Manager is responsible for providing exceptional customer service to guests, responding to their inquiries, and ensuring their requests are met to their satisfaction. This role involves taking and confirming reservations, cancellations, and providing information about property amenities, services,...
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Customer Experience Ambassador
2 hours ago
Xi'an, Shaanxi, China Marriott International Full time**Job Summary:**We are seeking a highly skilled Customer Experience Ambassador to join our team at Marriott International. As a key member of our hotel staff, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.**Key Responsibilities:Respond to guest inquiries in a timely and...
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Executive Chef
4 weeks ago
Xi'an, Shaanxi, China Marriott International Full timeJob SummaryAs a seasoned Executive Chef, you will lead our Chinese cuisine team to deliver exceptional dining experiences for our guests. You will be responsible for managing all food-related functions, including menu development, kitchen operations, and staff supervision. Your expertise in Chinese cuisine will drive culinary innovation and excellence, while...
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Administrative Manager
1 month ago
Xi'an, Shaanxi, China Marriott International Full timeAbout Marriott InternationalWe are a global hospitality leader, driven by our passion to delight our guests and make every moment count. Our diverse workforce is the foundation of our success, and we are committed to creating an inclusive culture that values diversity, equity, and inclusion.Job SummaryWe are seeking an Administrative Manager - Sales EAM to...
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Food and Beverage Director
2 months ago
Xi'an, Shaanxi, China Marriott International Full timeJob SummaryAs a key member of the Marriott International team, the Food and Beverage Director will provide leadership and direction to all Food and Beverage outlets and staff, ensuring exceptional guest experiences and operational excellence. This role will oversee the daily activities and monitor the performance of the Food and Beverage management and...
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Abercrombie & Fitch Store Manager Trainee
1 month ago
Xi'an, Shaanxi, China abercrombie-fitch-co. Full timeAbercrombie & Fitch Store Manager TraineeJoin Abercrombie & Fitch Co. as a Store Manager Trainee and embark on a 90-day blended-learning program focused on developing the essential skills needed to run a multi-million-dollar business. As a Store Manager Trainee, you will be provided with a combination of support training, on-the-job learning, and coaching...
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Commercial Integration Officer
2 weeks ago
Xi'an, Shaanxi, China Copeland Full timeJob Summary:As a key member of our team, you will be responsible for executing orders and ensuring timely completion in accordance with company policies. Your role will involve contract booking, order processing, and shipment coordination, utilizing systems such as Order Dash Board System and Oracle.In This Role, Your Responsibilities Will Be:Manage contract...
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Commercial Integration Specialist
1 month ago
Xi'an, Shaanxi, China Copeland Full timeJob Summary:We are seeking a highly skilled Commercial Integration Officer to join our team at Copeland. As a key member of our commercial department, you will be responsible for order execution and follow-up in line with company policy.In This Role, Your Responsibilities Will Be:Handle contract booking, order processing and shipment, payment collection per...
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Supervisor-Housekeeping
6 months ago
Xi'an, China Marriott International Full timePOSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to...
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Front Desk Supervisor前台主管
6 months ago
Xi'an, China Hilton Xi'an Full timeDescriptionA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A...
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Floor Supervisor楼层主管
6 months ago
Xi'an, China Hilton Xi'an Full timeDescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...
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Outlet Supervisor餐厅主管
4 months ago
Xi'an, China Hilton Xi'an Full timeDescription岗位职责/职位描述1.Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。2.Understand dietary requirements and offer appropriate...
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Public Area Supervisor公区主管
6 months ago
Xi'an, China Hilton Xi'an Full timeDescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...
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Outlet Team Leader餐厅领班
6 months ago
Xi'an, China Hilton Xi'an Full timeDescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...
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前台接待 Front Desk Agent
6 months ago
Xi'an, China Marriott International Full timePOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages....
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餐饮总监助理 Admin Assistant of DOFB
6 months ago
Xi'an, China Marriott International Full timePOSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and...
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Marcom Manager
6 months ago
Xi'an, China Marriott International Full timePOSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain...
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Outlet Attendant西餐厅服务员
4 months ago
Xi'an, China Hilton Xi'an Full timeDescription职位描述岗位职责1、熟知菜单、食品配方及其它方面的知识,向客人推荐各种食品及饮料。2、清洁并擦亮所有器皿。3、保持工作场地及餐具室内物品的齐全、干净、整洁。4、添加所需的布品及操作设备。5、从仓库内领取物品。6、根据标准的手册来完成服务工作...
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Bartender调酒师
6 months ago
Xi'an, China Hilton Xi'an Full timeDescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...
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AMS Senior Project Engineer/Supervisor-PSS Xi'an
2 months ago
Xi'an, China Copeland Full timeIn This Role, Your Responsibilities Will Be: Assist the project supervisor/manager to effectively implement of all AMS projects assigned to the group. Implement the responsible projects aligning with the company standard procedures. Achieve customer satisfaction on the responsible project implementation. Deliver the commitments for the responsible...
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Security Officer保安员
4 months ago
Xi'an, China Hilton Xi'an Full timeDescription1.疏导过往车辆,保障大堂门前过往车辆行人的安全,使门前畅通无阻。2.服务周到热情,见宾客主动问好,对乘车宾客要协助迎宾员照料宾客下车。3.保证酒店和宾客的生命财产安全。4.保持好与大门岗及停车场岗位的联系使车辆有序出入停放。5.加强巡逻,发现可...
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餐饮副总监 Asst Dir-Food
6 months ago
Xi'an, China Marriott International Full timeJOB SUMMARY Provides leadership and direction to all Food and Beverage outlets and staff including Restaurants, In Room Dining, Services and Beverage outlets. Manages the daily activities and monitors the performance of the Food and Beverage management and service teams. Verifies that all outlet operational policies and procedures are maintained...