Customer Service Representative

4 weeks ago


Minhang, China Evonik Full time

Job Summary

We are seeking a highly motivated and experienced Customer Service Representative to join our team at Evonik. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Key Responsibilities

  • Process orders in the SAP system
  • Familiarize yourself with export business and relevant documentation
  • Prepare sales contracts and other necessary documents
  • Arrange and follow up on shipments and deliveries
  • Monitor payment status and customer credit
  • Develop close relationships with customers, internal stakeholders, and sales teams

Requirements

  • Bachelor's degree in international trading or business administration
  • 5 years of experience in multinational companies
  • Excellent English language skills
  • Self-motivation and ability to work under pressure
  • Chinese language skills are a plus

What We Offer

At Evonik, we offer a dynamic and innovative work environment, intensive on-the-job training, and opportunities for personal and professional growth. We are committed to providing our employees with the tools and support they need to succeed.



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