Customer Service Representative
4 weeks ago
Job Summary
We are seeking a highly motivated and experienced Customer Service Representative to join our team at Evonik. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.
Key Responsibilities
- Process orders in the SAP system
- Familiarize yourself with export business and relevant documentation
- Prepare sales contracts and other necessary documents
- Arrange and follow up on shipments and deliveries
- Monitor payment status and customer credit
- Develop close relationships with customers, internal stakeholders, and sales teams
Requirements
- Bachelor's degree in international trading or business administration
- 5 years of experience in multinational companies
- Excellent English language skills
- Self-motivation and ability to work under pressure
- Chinese language skills are a plus
What We Offer
At Evonik, we offer a dynamic and innovative work environment, intensive on-the-job training, and opportunities for personal and professional growth. We are committed to providing our employees with the tools and support they need to succeed.
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