Senior Customer Service Representative

1 month ago


Minhang, China Evonik Full time

Unlock Your Potential in a Dynamic Environment

At Evonik, we offer a unique opportunity to work on exciting and challenging topics with a talented team in a cutting-edge, innovative environment. Our intensive on-the-job training program ensures you'll quickly become familiar with your duties and excel in your role. Enjoy performance-related pay and opportunities for personal and professional growth.

Responsibilities:

  • Process orders efficiently in our SAP system
  • Familiarize yourself with export business practices and relevant documentation
  • Prepare sales contracts and other necessary documents
  • Coordinate and follow up on shipments and deliveries
  • Monitor payment status and customer credit
  • Develop expertise in L/C, D/A, D/P, and maintain close contact with banks
  • Collaborate with Supply Chain and sales teams to resolve customer complaints
  • Implement best practices for OTC processes and continually improve them
  • Generate backlog orders and prepare sales forecasts based on delivery schedules
  • Build trustful relationships with customers, internal stakeholders, and sales teams

Requirements:

  • Bachelor's degree in international trading or business administration
  • 5 years of experience in multinational companies
  • Excellent English language skills in both oral and written communication
  • Self-motivation and ability to work under stressful circumstances
  • Chinese language skills are a plus
  • Strong interpersonal skills and networking capabilities
  • Good communication skills
  • Excellent team player
  • Willingness to learn new things and supportive attitude


  • Minhang, China Evonik Full time

    OverviewWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Evonik. As a key member of our trade operations team, you will work closely with our sales and logistics teams to ensure seamless order processing and timely delivery of products to our customers.Key ResponsibilitiesProcess orders in the SAP...


  • Minhang, China Evonik Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Evonik. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProcess orders in the SAP systemFamiliarize yourself with export...


  • Minhang, China Evonik Full time

    What we offer You will work on exciting and challenging topics together with a team in an ultra-modern, innovative and creative environment. Intensive on-the-job training with expert colleagues guarantees you will quickly become familiar with your duties and perform them independently. Performance related pay and the opportunity for personal and...


  • Minhang, China Evonik Full time

    About the RoleWe are seeking a highly motivated and experienced Business Development Representative to join our team in East China. As a key member of our sales team, you will be responsible for developing and maintaining relationships with existing customers, as well as identifying and pursuing new business opportunities.Key ResponsibilitiesDevelop and...


  • Minhang, China Solidigm Full time

    Job Title: Senior Solutions ArchitectSolidigm is seeking a highly skilled Senior Solutions Architect to join our Data Center Group. As a key member of our team, you will be responsible for defining and implementing solutions that showcase Solidigm's SSDs for data center workloads.Key Responsibilities:Work with enterprise and cloud IT companies to solve...


  • Minhang, China Solidigm Full time

    Solutions Architect Job DescriptionSolidigm is seeking a highly skilled Solutions Architect to join our Data Center Group. As a Solutions Architect, you will be part of a world-class team that will lead our business at Solidigm.This is an exciting time to be at Solidigm, and we are looking for a recognized top storage and memory solutions technical expert...


  • Minhang, China Evonik Full time

    What we offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development...


  • Minhang, China Solidigm Full time

    Solutions Architecture InternDescriptionThis is an exciting time to be at Solidigm – come join our Data Center Group as a Solutions Architect and work on one of the most advanced SSD technology portfolios in the world including the most capable Quadruple Level Cell (QLC) NAND Flash products. As a Solutions Architect, you will be part of a world-class team...


  • Minhang District, China Centric Brands Full time

    About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are...


  • Minhang, China Solidigm Full time

    Job DescriptionSr. Solutions ArchitectDescription This is an exciting time to be at Solidigm – come join our Data Center Group as a Solutions Architect and work on one of the most advanced SSD technology portfolios in the world including the most capable Quadruple Level Cell (QLC) NAND Flash products. As a Solutions Architect, you will be part of a...


  • Minhang, China Solidigm Full time

    Job DescriptionSolutions Architecture InternDescription This is an exciting time to be at Solidigm – come join our Data Center Group as a Solutions Architect and work on one of the most advanced SSD technology portfolios in the world including the most capable Quadruple Level Cell (QLC) NAND Flash products. As a Solutions Architect, you will be part of...


  • Minhang Qu, China Eppendorf Full time

    Company OverviewEppendorf is a leading provider of innovative solutions for life science laboratories worldwide. Our company is committed to delivering high-quality products and services that meet the evolving needs of our customers.


  • Minhang District, China Centric Brands Full time

    About the OpportunityWe are seeking a highly skilled Senior Apparel Designer to join our team at Centric Brands. As a key member of our design department, you will be responsible for creating high-quality designs for various apparel categories.Responsibilities:Create and develop innovative designs for scarves, hats, gloves, and other accessories for cold...


  • Minhang, China Evonik Full time

    About EvonikAt Evonik, we offer a world of opportunities to explore, thrive, and grow. With 33,000 colleagues globally, we provide attractive career paths and high-quality development programs. Our performance-based remuneration and occupational health benefits make us an employer of choice.Estimated Salary RangeThe estimated salary for this position is...


  • Minhang, China Evonik Full time

    Company OverviewEvonik is a leading global specialty chemicals company driven by our passion to create innovative solutions for various industries. Our commitment to sustainability, quality, and customer satisfaction has enabled us to establish a strong presence in the market.About the RoleWe are seeking an experienced Regional Sales Manager to join our team...


  • Minhang District, China Centric Brands Full time

    About UsCentric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. Our company is focused on our customers and our brands that will drive the company's future growth. We are defined by...


  • Minhang District, China Centric Brands Full time

    About UsCentric Brands is a leading fashion collective that designs, sources, markets and sells high-quality products in multiple segments. Our company is focused on delivering exceptional results for our customers and brands.Job Description:We are seeking an experienced Senior Director to lead all sourcing and merchandising activities for the Premium...


  • Minhang District, China Centric Brands Full time

    About UsCentric Brands is a leading lifestyle brand collective that designs, sources, markets, and sells high-quality products in multiple segments, including women's, men's, and kid's apparel, accessories, entertainment, and beauty. Our company is focused on our customers and our brands that will drive the company's future growth. We are defined by...