Luxury Hotel Operations Manager
1 month ago
About Four Seasons Hotels and Resorts:
We are a collective of individuals who strive for excellence, foster growth, and treat each other with respect. Our team members around the world create unforgettable experiences for our guests, residents, and partners through a commitment to luxury and genuine care.
At Four Seasons, we believe in recognizing our colleagues' contributions, welcoming new talent, and treating everyone we meet with kindness and empathy. Whether you work with us, stay with us, live with us, or discover with us, we aim to make lasting impressions that will stay with you forever.
Our purpose is to deliver exceptional guest experiences by providing a world-class employee experience and company culture. We have been recognized as one of Fortune Magazine's 100 Best Companies to Work For since 1998.
About the Location:
Located in Beijing's most dynamic business and residential area, our hotel offers a unique blend of traditional Chinese charm and modern comfort. We are minutes from the 798 Art District, Third Diplomatic Precinct, and Sanlitun entertainment area.
We are seeking a Luxury Hotel Operations Manager who shares our passion for excellence and infuses enthusiasm into everything they do. As a member of our team, you will be part of a supportive and collaborative environment where you can grow and develop your skills.
We value teamwork, open communication, and personal accountability. Our employees are responsible for ongoing enhancement of their skills and performance, and we encourage them to recognize the impact of their actions on our guests, colleagues, and the company's reputation.
Responsibilities:
The Luxury Hotel Operations Manager will oversee various aspects of the hotel's operations, including:
- Senior Leadership: overseeing the operations of the hotel, ensuring smooth day-to-day management, and making strategic decisions.
- People Development: focusing on the growth and development of our team members, identifying areas for improvement, and implementing training programs.
- Business Acumen: possessing a strong understanding of financials, revenue generation, and cost management, as well as developing and maintaining relationships with ownership groups.
- Service Excellence: prioritizing guest satisfaction, delivering top-quality service, and driving innovation through personal involvement and engagement with relevant divisions.
Preferred Qualifications and Skills:
We prefer candidates with China work experience and Chinese language proficiency. If you are a motivated individual with a passion for excellence, we encourage you to apply.
Salary: $120,000 - $180,000 per annum, depending on experience.
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