Senior Account Manager
5 days ago
Job Summary
The Senior Account Manager will provide value-added services with holistic account management support, including:
- Monitoring and maintaining performance, and working with clients to improve performance;
- Proactively monitoring accounts to identify and address any issues that may impact revenue generation;
- Managing relationships with key accounts and developing strategies to maximize these relationships;
- Working across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
The ideal candidate will have:
- 3+ years' experience in retail and/or related industries;
- A proven track record of managing relationships and/or projects;
- Exceptional interpersonal and communication skills, with the ability to influence audiences including those at the senior leadership levels;
- Strong analytical skills and ability to independently deal with tools (like Salesforce, Excel, other internal tools);
- Experience in using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions;
- Demonstrated ability to manage multiple projects, work prioritization, planning, and task delegation;
- Proven ability to handle multiple competing priorities, and ability to adapt in a flexible and fast-paced environment;
- Ability to work under pressure, think big, and deliver initiatives from concept to execution;
- Proficiency in English in both Oral and Written;
- Bachelor's degree required.
Key Responsibilities
- Manage accounts with complexity independently;
- Develop and implement strategies to maximize relationships with key accounts;
- Work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives;
- Monitor and maintain performance, and work with clients to improve performance;
- Proactively monitor accounts to identify and address any issues that may impact revenue generation.
Requirements
- 3+ years of sales or account management experience;
- Bachelor's degree;
- Experience analyzing data and best practices to assess performance drivers;
- Cross-border learning/working experience is preferred.
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