Senior Global Account Manager

5 days ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 Full time
About the Role

We are seeking a highly skilled and experienced Senior Global Account Manager to join our team at Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17. As a key member of our Paid Services team, you will be responsible for driving business growth and delivering exceptional customer experiences for our clients.

Key Responsibilities
  • Business Development: Identify and pursue new business opportunities, develop and execute strategic plans to drive revenue growth, and build strong relationships with key stakeholders.
  • Account Management: Manage a portfolio of high-value accounts, providing proactive and reactive support to ensure customer satisfaction and retention.
  • Analysis and Reporting: Conduct in-depth analysis of business performance, identify trends and areas for improvement, and provide actionable insights to drive business decisions.
  • Leadership: Collaborate with cross-functional teams to develop and implement business strategies, and lead by example to drive a culture of excellence and innovation.
Requirements
  • 5-8 years of relevant experience in business development, account management, or a related field.
  • Proven track record of driving business growth and delivering exceptional customer experiences.
  • Exceptional interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels.
  • Strong analytical skills, with the ability to interpret complex data and provide actionable insights.
  • Experience with sales tools, such as Salesforce, and proficiency in Excel.
  • BA/BS required, MBA preferred.
Preferred Qualifications
  • Overseas experience in studying and living.


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