Wealth Service Manager

2 weeks ago

Huangpu, China HSBC Full time

HSBC Digital Business Services

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.

Key Responsibilities

  • Monitor daily operations in regard to HBCN's Wealth products, such as QDII, UT, regulatory reporting, etc and handle exceptional cases by communicating with various parties.
  • Ensure smooth and efficient running of daily operations as well as to deliver high standards of service to all customer groups.
  • Develop a knowledgeable, experienced and efficient staff force under his/her supervision.
  • Provide reporting data to internal correspondent party on time. All the data should fulfill the requirement of PBOC/CBRC/SAFE and the internal policy of reporting

Requirements

  • Banking operation knowledge of Wealth products, remittance, and customer accounts, knowledge of PC.
  • Good command of oral and written English, communication skills, and problem-solving skill.
  • Expertise in China SAFE rules and regulations.
  • 5-7 working experiences.

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