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Senior Business Analyst, China Web Applications

2 months ago

Pu Dong Xin Qu, China Analog Devices Full time

Analog Devices is a global leader in the design and manufacturing of analog, mixed signal, power management, and DSP integrated circuits. We are committed to engineering for good and strive to create a more sustainable future for our customers and employees.

We are seeking a highly motivated Senior Staff Analyst to join our IT Customer Office team in China. The successful candidate will be responsible for performing business analysis tasks, gaining in-depth business knowledge of customer-facing applications in China, and arriving at solutions that lead business strategies through implementation for e-commerce and other customer-facing applications in China.

The ideal candidate will have a strong background in business systems analysis, with experience in customer-facing product management, UI/UX, e-commerce, web, and mobile apps. They will also have experience with content management systems, web analytics, and agile development methodologies.

The Senior Staff Analyst will work closely with China Marketing, Legal, and technical teams to deliver highly visible and customer-facing applications. They will be responsible for being an advocate of agile practices and principles and will guide the implementation teams in becoming a more dynamic and highly efficient agile team.

The successful candidate will have excellent communication and servant leadership skills, outstanding organizational skills, and excellent problem-solving skills. They will be able to make data-driven decisions and effectively communicate abstract/complex interactions of systems, processes, and people.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced business systems analyst looking for a new challenge, please apply for this exciting opportunity.

Key Responsibilities:

  • Collaborate with China Digital Marketing team to translate and support China eShop roadmap to a well-defined and organized product backlog and ensure transparency and alignment with our agile development teams.
  • Work closely with business stakeholders, solutions architects, QA teams, contract development partners to build design, facilitate business decision making, escalate issues impeding the progress and timely completion of the project.
  • Be a trusted technology advisor to China business users to select and deploy solutions to meet business needs.
  • Analyze business processes and recommend improvements and solutions based on existing operating procedures in China.
  • Maintain the team backlog, define, and prioritize requirements for the Analog's China website and other customer-facing applications such as China Engineer Zone and China eShop.
  • Independently and effectively organize and manage multiple assignments with challenging timelines.
  • Demonstrable ability to make decisions and collaborate efficiently in a fast-paced environment.
  • Take ownership and close assigned production issues in a timely manner following the change management process.
  • Review the assigned production issues, identify the root cause of the issue, and provide solution to the development team for fixing the issue.
  • Help build a productive environment where team members 'own' the product and enjoy working on it.

Qualifications:

  • BS/BA in Computer Science, Business Management, or related field.
  • 10+ years' experience with at least 3 years in a Business Systems Analyst or similar Role.
  • Experience in customer-facing product management experience – UI/UX, e-commerce, web, and mobile apps.
  • Experience with Content Management Systems such as Sitecore & Adobe, and web analytics.
  • Experience with SAP Commerce Cloud.
  • Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).
  • Ability to make Data-driven decisions & effectively communicate abstract/complex interactions of systems, processes, and people.
  • Ability to establish effective working relationships with various levels in the organization and has the influence to drive team players to action and commitment.
  • Experience in designing web sites or web-based software and mobile experiences using content management systems preferably Sitecore.
  • Good understanding of Microsoft development platforms, Cloud platform and DevOps.
  • Good understanding of cross-platform/browser compatible, dynamic applications for web and/or mobile, source control systems and CI/CD.
  • Experience in an Agile development environment.
  • Familiarity in.Net Technologies like ASP.Net, C#, Win Forms, MVC, Web Services & Test-Driven Development.
  • Experience with Azure DevOps, JIRA, or other agile management tools.
  • Excellent communication and servant leadership skills.
  • Outstanding organizational skills.
  • Excellent problem-solving skills and skilled at troubleshooting issues over multiple technical environments.
  • Scrum master certification is a plus.
  • Familiar with internet payment method in China is a plus.