Lead Risk Strategist for Global Selling Compliance
1 month ago
Position Overview
We are seeking a Senior Program Manager to guide the strategic vision of our policy and governance initiatives. This role will concentrate on developing a comprehensive risk framework for our Asia Global Selling operations, enhancing seller compliance, and improving the overall seller experience.
Key Responsibilities
Your main duties will include:
- Evaluating and managing safety risks associated with global selling.
- Leading projects aimed at identifying and preventing unsafe products across Amazon's international platforms.
- Utilizing your expertise in Product, Food Safety, and Compliance programs to establish policies and implement compliance tools that align with regulatory standards.
- Collaborating with various teams including business, legal, product, and policy to create initiatives that effectively mitigate safety risks and support our selling partners.
Daily Activities
In this role, you will review safety requirements and processes within regional teams, identifying opportunities for improvement for global selling partners. You will develop strategies to address gaps by working closely with business, product, policy, and legal teams. Regular reporting on progress and challenges to leadership will also be part of your responsibilities.
About Our Team
The Trustworthy Shopping Experience Asia Global Selling (TSE AGS) team is dedicated to ensuring the long-term success of AGS Sellers on Amazon by facilitating their global business growth. Our mission focuses on safeguarding customer satisfaction through the verification of product authenticity and quality. We prioritize compliance and safety, informing sellers about relevant regulations during onboarding, and enhancing customer experience by addressing safety, quality, and order defects.
We engage with regulators, law enforcement, and consumer forums to communicate Amazon's commitment to providing an exceptional experience for both sellers and customers.
Basic Qualifications
- Bachelor's Degree
- Over 10 years of experience in program management, business development, or management consulting
- At least 5 years of experience in risk management, product/food compliance, or regulatory compliance
- Proficient in written and verbal communication in both English and Mandarin
- Experience in working with and presenting to leadership
- Proven ability to work with global and cross-functional teams
Preferred Qualifications
- Bachelor's Degree in business, finance, operations, regulatory, risk management, or a related field
- More than 5 years of experience influencing industry or regulatory standards and policies
- Experience collaborating with public policy or legal teams to influence internal policies
- Exceptional organizational skills with a keen attention to detail, deadlines, and reporting
- Demonstrated problem-solving skills and a passion for process improvement to mitigate risks and enhance customer experiences
- Ability to make informed decisions in ambiguous situations
- Experience working independently, autonomously, and collaboratively.
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