Electronics Systems Engineer for Customer Support

1 month ago


Xi'an, Shaanxi, China Lam Research Full time
Job Description

We are seeking a highly skilled Electronics Systems Engineer to join our team at Lam Research.

This is a unique opportunity to work with complex semiconductor equipment and provide exceptional customer support.

About the Role

As an Electronics Systems Engineer, you will be responsible for:

  • Providing quality on-site repair, maintenance service, and installation/start-up services of Lam's electro-mechanical and electronic systems.
  • Analyzing problems, troubleshooting, conducting diagnostics, isolating issues, and taking corrective actions to minimize downtime.
  • Keeping up-to-date on semiconductor capital equipment and Lam products through learning, training, and certification.
  • Maintaining records and reports to coordinate activities between Lam and customers.
  • Serving as a subject matter expert, representing Lam to valued customers, and delivering exceptional customer satisfaction.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in Electronics, Engineering, or a related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience.
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
  • The ability to work in a clean room environment while wearing personal protective safety equipment.
  • Frequent travel, domestically and internationally, based on customer needs.
Benefits

Lam Research offers a competitive salary of $95,000, plus additional benefits, including:

  • A comprehensive health insurance package.
  • A retirement savings plan.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.

At Lam Research, we believe that everyone deserves an opportunity to succeed. We are committed to diversity, equity, and inclusion in the workplace and strive to create a culture where all employees feel valued, respected, and empowered to achieve their full potential.



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