Technical Support Engineer
1 month ago
Key Responsibilities
- Provide expert technical support for internal and external customers, resolving moderate-difficulty issues with our products and systems.
- Develop and maintain installation and upgrade instructions for Applied Materials product releases.
- Participate in product design, testing, and documentation reviews, and contribute to user conferences.
- Offer off-hours customer support via scheduled pager and cellular telephone coverage.
- Pursue ongoing training opportunities to enhance technical knowledge and skills.
- Collaborate with customers and engineers to address technical product and system issues, providing updates and reports to management, partners, and peers.
- Assist in training junior-level engineers on departmental procedures, corporate procedures, and detailed product operations.
Functional Knowledge
- Demonstrate expanded conceptual knowledge in own discipline and broaden capabilities.
Business Expertise
- Understand key business drivers and apply this understanding to accomplish own work.
Leadership
- Provide informal guidance to new team members.
Problem Solving
- Solve problems in straightforward situations, analyzing possible solutions using technical experience and judgment.
Impact
- Impact quality of own work and the work of others on the team, working within guidelines and policies.
Interpersonal Skills
- Explain complex information to others in straightforward situations.
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
2 - 4 Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
New College Grad
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
-
Technical Support Engineer for PTC
4 weeks ago
Xi'an, Shaanxi, China PTC Full timeJob OverviewWe are seeking a highly skilled Technical Support Engineer to join our team at PTC. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, resolving medium complexity issues, and documenting solutions.
-
Technical Product Support Specialist
1 month ago
Xi'an, Shaanxi, China Applied Materials Full timeJob Summary:We are seeking an experienced Technical Product Support Specialist to join our team at Applied Materials.Key Responsibilities:Provide technical support for engineering systems in applications or reliability labs.Support engineering owners by working on assigned projects in conjunction with vendors or suppliers.Act as an intermediary between...
-
Technical Product Support Specialist
1 month ago
Xi'an, Shaanxi, China Applied Materials Full timeJob SummaryAs a Technical Product Support Specialist at Applied Materials, you will be responsible for providing systems support for engineering systems in applications or reliability labs.ResponsibilitiesSupports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.Acts as intermediary between customer and factory by...
-
Technical Support Specialist for Complex Systems
4 weeks ago
Xi'an, Shaanxi, China Applied Materials Full timeOverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Applied Materials.Job SummaryThe successful candidate will be responsible for providing expert technical support for complex systems, resolving issues of moderate difficulty, and collaborating with customers to deliver high-quality solutions.Key...
-
Advanced Technical Support Specialist
4 weeks ago
Xi'an, Shaanxi, China Bruker Full timeAbout the RoleWe are seeking an experienced and highly skilled Advanced Technical Support Specialist to join our team in APAC. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers and partners.
-
Senior Technical Systems Specialist
4 weeks ago
Xi'an, Shaanxi, China Applied Materials Full timeJob OverviewWe are seeking an experienced Senior Technical Systems Specialist to join our team at Applied Materials. In this role, you will provide technical support and expertise for our engineering systems, working closely with vendors and suppliers to ensure seamless operations.
-
Technical Software Specialist
4 weeks ago
Xi'an, Shaanxi, China emerson Full timeAbout EmersonEmerson is a leading global technology and industrial company that offers innovative solutions for the industry.Job SummaryWe are seeking a highly skilled Technical Software Specialist to join our team. As a Technical Software Specialist, you will be responsible for providing technical support during the specification and implementation of...
-
Senior Technical Program Manager
1 month ago
Xi'an, Shaanxi, China LotusFlare Full timeAbout this roleWe are seeking a highly experienced Solution Architect to join our team at LotusFlare. As a key member of our pre-sales technical team, you will be responsible for delivering customized technical presentations and product demonstrations to our customers.ResponsibilitiesDeeply understand LotusFlare's DNO platform, system architecture, and...
-
Proactive Sales Support Specialist
1 month ago
Xi'an, Shaanxi, China emerson Full timeJob Summary: We are seeking a skilled Inside Sales Engineer to enhance our sales support force and provide proactive support to sales and customers. As a key member of our team, you will be responsible for: Providing timely and accurate quotes to customers and sales teams. Clarifying technical issues with customers and sales teams. Creating and providing...
-
Technical Project Coordinator
1 month ago
Xi'an, Shaanxi, China LotusFlare Full timeProject Scope and PlanningWe are seeking a skilled Technical Project Coordinator to collaborate with our internal engineering and design teams, as well as externally with customer technical teams.Establish project plans and ensure that best practices and defined project management processes are adhered to.Determine and define clear deliverables and roles and...
-
Technical Solutions Architect
1 month ago
Xi'an, Shaanxi, China LotusFlare Full timeProduct Vision and StrategyAs a Technical Solutions Architect at LotusFlare, you will contribute to the vision, strategy, prioritization, and execution of product features for our software stack. This role requires a deep understanding of software development and a passion for driving innovation.Key ResponsibilitiesLead the ideation, technical development,...
-
Xi'an, Shaanxi, China Lam Research Full timeJob DescriptionWe are seeking a highly skilled Electronics Systems Engineer to join our team at Lam Research.This is a unique opportunity to work with complex semiconductor equipment and provide exceptional customer support.About the RoleAs an Electronics Systems Engineer, you will be responsible for:Providing quality on-site repair, maintenance service, and...
-
Technical Process Expert
4 weeks ago
Xi'an, Shaanxi, China Applied Materials Full timeAt Applied Materials, we are seeking a skilled Technical Process Expert to join our team.About the RoleThis is a full-time position that requires 4-7 years of experience in process engineering. The successful candidate will have a strong background in designing, collecting data, analyzing and compiling reports on complex experiments. They will also be...
-
Senior Systems Engineer
4 weeks ago
Xi'an, Shaanxi, China Applied Materials Full timeAbout the RoleWe are seeking a highly skilled Senior Systems Engineer to join our team at Applied Materials. As a key member of our engineering group, you will play a critical role in providing technical support for our engineering systems.
-
Technical Training Specialist
1 month ago
Xi'an, Shaanxi, China Applied Materials Full timeKey ResponsibilitiesPresents technical training in a variety of settings, focusing on specialized / customized courses, and maintains product technical knowledge sufficient to prepare and present defined product courses.Trains staff and others in standard course development process/Instructional System Design (ISD) and evaluates instructor...
-
Senior Systems Engineer
4 weeks ago
Xi'an, Shaanxi, China Active Network China Full timeAbout the RoleWe are seeking a highly skilled Senior Systems Engineer to join our Infrastructure Engineering team at Active Network China. In this role, you will be responsible for monitoring and controlling client operating systems to ensure efficient and continuous performance.Key ResponsibilitiesWork with leadership to formulate plans to meet the...
-
Service Engineer
1 month ago
Xi'an, Shaanxi, China Bruker Full timeAbout the RoleWe are seeking a highly skilled Service Engineer to provide technical support to our customers and partners in the APAC region. As a key member of our team, you will be responsible for providing front-line technical support, including diagnostics, solution plans, training, and customer-facing communication.ResponsibilitiesProvide system-level...
-
Process Engineer
2 months ago
Xi'an, Shaanxi, China Applied Materials Full timeKey ResponsibilitiesAs a Process Engineer at Applied Materials, you will be responsible for designing, collecting data, analyzing, and compiling reports on various process engineering experiments within safety guidelines.Design and execute experiments to optimize process performance and efficiency.Analyze data and compile reports to identify trends and areas...
-
Technical Sales Representative
4 weeks ago
Xi'an, Shaanxi, China Atlas Copco Full timeAs a Technical Sales Representative at Atlas Copco, you will play a vital role in driving sales growth and expanding our presence in the machinery industry. This exciting opportunity is based in Xi'an, China, where you will be responsible for achieving sales targets in assigned areas through direct sales and indirect network channels.Your key...
-
Advanced Process Control Systems Engineer
4 weeks ago
Xi'an, Shaanxi, China emerson Full timeAbout the RoleAt Emerson, we are seeking an exceptional Advanced Process Control Systems Engineer to join our team. In this role, you will have the opportunity to work on cutting-edge projects and contribute to the development of advanced process control systems.Key ResponsibilitiesYou will be responsible for:Implementing advanced process control solutions...