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Client Service Director

1 month ago

Hangzhou, Zhejiang, China State Street Full time
About the Role

We are seeking an experienced Client Service Director to lead our APAC team. This is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a deep understanding of the financial services industry.

Job Responsibilities
  • Deliver high-quality client services and solutions to meet the evolving needs of our clients.
  • Manage relationships with senior management, clients, and peers to ensure effective stakeholder management.
  • Drive business growth and expansion in the APAC region through strategic planning and execution.
  • Promote a culture of innovation, collaboration, and continuous improvement within the team.
Requirements

To succeed in this role, you will need:

  • Strong leadership skills, with experience in managing high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, senior management, and peers.
  • A deep understanding of the financial services industry, with knowledge of custody, fund accounting, and fund administration.
  • Experience in driving business growth and expansion in the APAC region.
  • Ability to think critically and creatively, with a passion for innovation and continuous improvement.
What We Offer

We offer a competitive salary of $120,000 - $180,000 per annum, depending on experience, plus a range of benefits, including:

  • Generous medical and dental coverage.
  • A comprehensive retirement plan.
  • Flexible work arrangements, including remote work options.
  • Ongoing training and development opportunities.
About Us

State Street is a leading global custodian bank, asset manager, and investment intelligence company. We provide innovative solutions to help our clients achieve their goals, and we're committed to making a positive impact on the communities we serve.