Field Applications Engineer

1 month ago

Shanghai, Shanghai, China Onto Innovation Full time

Job Summary

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies. We are seeking a highly skilled Field Applications Engineer to provide technical applications support for the development and implementation of our products to meet customer requirements.

Key Responsibilities

  • Assist sales staff in assessing potential applications of our products to meet customer needs.
  • Provide follow-up support in disseminating technical information on specific applications.
  • Work on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Lead work teams and provide guidance on technical matters.
  • Frequent communication with different groups in headquarters, including services, product management, sales, and customers.

Requirements

  • Determine the feasibility of our products to provide solutions to a wide variety of customer requirements.
  • Generate detailed professional reports summarizing application feasibility/solutions.
  • Work with sales managers and customers to accurately determine and document project requirements.
  • Support new application development by working with various groups within the company to define and develop new product capabilities.
  • Work independently for troubleshooting recipes and meeting customer requirements.
  • Generate variation reports for tool installation updates, issue reports, and training materials.
  • Provide weekly base updates and tool status updates.
  • Train customers and end-users on the operation and advanced applications of our tools.
  • Establish and maintain positive relationships with semiconductor customers to identify new business opportunities.
  • Share customer information and competitor information with the company.
  • Business travel is required at least 50%.

Qualifications

  • Bachelor's degree or above in Semiconductor Technology, Electronic, Computer Science, Mechatronic Engineering, or related fields.
  • 2-3 years of working experience with vendors or Fab PIE, QA, YE; AOI working experience is a plus.
  • Familiarity with Linux, SQL, Oracle is a plus.
  • Fluent English speaking, writing, and listening, with CET-6 certificate is a plus.
  • Excellent communication, interpersonal skills, and good report writing skills.
  • Hardworking with a team spirit.

Benefits

Onto Innovation offers competitive salaries and a generous benefits package, including health, dental, vision, life, disability, PTO, 401K plan with employer match, and an Employee Stock Ownership Program (ESOP) along with health and wellness initiatives. We provide a collaborative working environment, resources, and state-of-the-art tools and equipment to promote success, and a welcoming, inclusive corporate culture where individuals are recognized for their contributions.

Equal Opportunity Employer

Onto Innovation is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Export Licensing

For positions requiring access to technical data, Onto Innovation may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

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