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Scientific Support Specialist

1 month ago

Guangzhou, Guangdong, China Thermo Fisher Scientific Full time
Job Summary

We are seeking a highly skilled Application Scientist to join our team at Thermo Fisher Scientific. As a key member of our organization, you will play a critical role in providing technical support to our customers, identifying opportunities, and driving business growth.

Key Responsibilities
  • Provide expert technical support to customers, ensuring they receive accurate advice on product usage.
  • Support Sales Representatives in on-field support, providing technical and applications expertise as needed.
  • Develop and deliver seminars to various audiences, including customers, potential customers, and internal stakeholders.
  • Identify customer opportunities, needs, and requirements, and develop strategies to address them.
Requirements
  • Proven customer-facing experience, with excellent emotional intelligence and a desire to help people.
  • Confirmed ability to quickly learn complex technical information and apply it in a practical setting.
  • High energy, excellent team spirit, and the ability to work under pressure.
  • Proficient in both oral and written English.
About Us

At Thermo Fisher Scientific, we are committed to enabling our customers to make the world a healthier, cleaner, and safer place. Our team of over 100,000 colleagues shares a common set of values - Integrity, Intensity, Innovation, and Involvement - and works together to accelerate research, drive technological innovation, and support patients in need.