Fulfilment Integration Manager

1 week ago


Hangzhou, Zhejiang, China Ikea Full time
Job Title: Fulfilment Integration Manager

About the Role:

As a Fulfilment Integration Manager at IKEA, you will play a crucial role in ensuring seamless customer experiences across all touchpoints. You will be responsible for executing commercial activation, range changes, and operational forecasting in the unit, while monitoring and securing correct range management and stock accuracy management. Your expertise will be essential in maintaining optimal stock structure, reducing avoidable stock, and ensuring healthy capacity utilization and low costs.

Your Responsibilities:

• Lead and manage a high-performing Fulfilment Integration team, working closely with Fulfilment Operations to drive business results and people development.
• Develop and implement strategic plans to improve operational efficiency, reduce costs, and enhance customer satisfaction.
• Collaborate with cross-functional teams to ensure seamless execution of commercial activation, range changes, and operational forecasting.
• Analyze and interpret data to inform business decisions, drive process improvements, and optimize stock management.
• Foster a culture of equality, diversity, and inclusion, and promote well-being among team members.

About IKEA:

IKEA is a global leader in home furnishings, committed to providing affordable, sustainable, and stylish products to customers worldwide. Our Customer Fulfilment (CFF) function plays a critical role in making IKEA's multichannel retailing a reality. As a Fulfilment Integration Manager, you will be part of a dynamic team that strives for operational excellence, performance, and development of fulfilment units within the market.

What We Offer:

IKEA offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for logistics and operations, we encourage you to apply for this exciting opportunity.

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