
Customer Service Professional
4 days ago
As a Customer Service Officer at Arrow Electronics, Inc., you will play a critical role in delivering exceptional customer experiences and driving sales growth. Key Responsibilities:
• Provide expert support to internal and external customers, leveraging your knowledge of our products and services to identify opportunities and resolve complex issues.
• Manage the Order to Invoice Process, including order entry, value-added order entry, and follow-up. You will also be responsible for setting up new customer accounts and maintaining contract pricing information.
• Collaborate with the sales team to support direct customer contact within Planned Demand and Quality Assurance processes. This includes coordinating e-Compass and Forecast Response reports, managing Dropped Part and New Part reports, and handling branch service requests.
• Assist Inside Sales with Quote to Order objectives, loading SDT quotes under 50 line items, forwarding quotes in PDF format, and monitoring PM views. You will also be responsible for ordering samples and coordinating contract signature completion with legal.
Required Skills and Qualifications:
Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.
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Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeKey ResponsibilitiesProcess routine and smaller customer orders accurately and timely, reviewing all relevant details prior to order entry.Maintain control of open backlog orders, service requests, and RMA's from entry through billing.Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code...
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Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the Role:We are seeking a skilled Service Desk Professional to provide exceptional support to our customers. As a Service Desk Professional, you will be the primary point of contact for customer inquiries, resolving issues and concerns in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and requests via phone, email,...
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Customer Service Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeCompany Overview:Arrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.Job Description:We are seeking a highly motivated and skilled Customer Service Officer to join our team. The ideal candidate will possess excellent...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...
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Customer Service Officer
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:职务描述What You'll Be DoingResponsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up.Provide expertise on internal and external customer service, and have close collaboration...
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Customer Service Representative
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely resolution of customer issues.ResponsibilitiesManage customer orders from...
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Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWe are seeking a skilled Customer Service Officer to join our team. As a key member of our support team, you will provide exceptional customer service and support to our clients.The ideal candidate will have developed knowledge and skills through formal training or considerable work experience. You will be responsible for identifying problems and assessing...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Order Entry- SO Maintenance- Shipment Release- Inventory Management- Customer Master File Management- On Time Delivery- Sample handling- Sales Return / AdjustmentLocation:CN-Shenzhen, China (Upper Hills, Huang Gang Rd)Time Type:Full timeJob Category:Business Support
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be DoingEnsure product shipment inform, return to sales, and paymentProcess internal system, acquaint with ERP...
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Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service RepresentativeJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in straightforward...
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Support Officer
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout Us:Arrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.Job Description:We are seeking a Support Officer - Customer Care to join our team. The ideal candidate will possess excellent communication skills, be...
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Inside Sales Professional
2 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the OpportunityWe are seeking a highly motivated and skilled Inside Sales Professional to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for selling electronic components, providing technical support to customers, and collaborating with cross-functional teams to identify business opportunities.Key...
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Customer Experience Associate
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeRole SummaryWe are seeking a talented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.Key ResponsibilitiesManage customer...
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Customer Support Associate
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAbout the RoleThe Customer Service Officer is responsible for providing exceptional customer service and support to our clients. This role involves developing knowledge and skills through formal training or considerable work experience.This entry-level position is ideal for individuals with work experience in the relevant skill area, working...
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Support Services Coordinator
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeOur team is looking for a highly skilled Customer Service Officer to join our support team. In this role, you will provide exceptional customer service and support to our clients, while working within established procedures with a moderate degree of supervision.You will identify problems and assess each situation using standard procedures to make sound...
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Customer Account Manager
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the JobWe are seeking a highly motivated and skilled Customer Account Manager to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for managing customer relationships, identifying business opportunities, and developing strategies to achieve sales goals.Key Responsibilities:Manage customer relationships...
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Quote Specialist Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition Overview:As a Quote Specialist, you will play a vital role in supporting the sales team by providing accurate and timely quotations to our valued customers.About Us:Arrow Electronics is a leading global provider of electronic components and solutions. We are committed to delivering exceptional service and value to our customers through our extensive...