
Customer Service and Order Management Professional
4 days ago
- Process routine and smaller customer orders accurately and timely, reviewing all relevant details prior to order entry.
- Maintain control of open backlog orders, service requests, and RMA's from entry through billing.
- Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code discrepancies.
- Meet customer service agreements established in SOW, responding promptly and professionally to customer requests for information related to orders and RMA's.
You will work closely with shared services teams to resolve any complex issues that may arise, and review backlog reports regularly to determine the most effective way to fulfill orders while balancing product cost, customer delivery expectations, and vendor availability.
This role requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you have a strong background in sales support and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.
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Customer Service Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob Description:As a Customer Service Officer at Arrow Electronics, Inc., you will play a critical role in delivering exceptional customer experiences and driving sales growth. Key Responsibilities:• Provide expert support to internal and external customers, leveraging your knowledge of our products and services to identify opportunities and resolve...
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Order Management Specialist
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleThis is an exciting opportunity to join our Sales Support team as a Customer Service Officer. In this role, you will play a critical part in delivering excellent customer experiences, driving sales growth, and contributing to the success of our organization.Your Key ResponsibilitiesProvide exceptional customer service, responding to customer...
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Customer Service Officer
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:职务描述What You'll Be DoingResponsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up.Provide expertise on internal and external customer service, and have close collaboration...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...
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Customer Service Representative
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely resolution of customer issues.ResponsibilitiesManage customer orders from...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the Role:We are seeking a skilled Service Desk Professional to provide exceptional support to our customers. As a Service Desk Professional, you will be the primary point of contact for customer inquiries, resolving issues and concerns in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and requests via phone, email,...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Order Entry- SO Maintenance- Shipment Release- Inventory Management- Customer Master File Management- On Time Delivery- Sample handling- Sales Return / AdjustmentLocation:CN-Shenzhen, China (Upper Hills, Huang Gang Rd)Time Type:Full timeJob Category:Business Support
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Customer Service Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeCompany Overview:Arrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.Job Description:We are seeking a highly motivated and skilled Customer Service Officer to join our team. The ideal candidate will possess excellent...
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Customer Experience Associate
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeRole SummaryWe are seeking a talented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.Key ResponsibilitiesManage customer...
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Inside Sales Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAs a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on processing routine and smaller customer orders accurately and timely, ensuring that all relevant details are reviewed and verified prior to order entry.You will work closely with...
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Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWhat You'll DoYou will be responsible for providing exceptional customer service and support to our valued clients, processing routine and smaller customer orders accurately and timely, and maintaining control of open backlog orders, service requests, and RMA's from entry through billing.You will also be responsible for researching and resolving vendor...
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Customer Account Manager
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the JobWe are seeking a highly motivated and skilled Customer Account Manager to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for managing customer relationships, identifying business opportunities, and developing strategies to achieve sales goals.Key Responsibilities:Manage customer relationships...
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Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWe are seeking a skilled Customer Service Officer to join our team. As a key member of our support team, you will provide exceptional customer service and support to our clients.The ideal candidate will have developed knowledge and skills through formal training or considerable work experience. You will be responsible for identifying problems and assessing...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be DoingEnsure product shipment inform, return to sales, and paymentProcess internal system, acquaint with ERP...
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Inside Sales Professional
2 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the OpportunityWe are seeking a highly motivated and skilled Inside Sales Professional to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for selling electronic components, providing technical support to customers, and collaborating with cross-functional teams to identify business opportunities.Key...
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Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service RepresentativeJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in straightforward...
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Arrow Electronics Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeResponsibilities and Requirements:The Customer Service Officer will be responsible for providing exceptional customer service and sales support to both internal and external customers. Key responsibilities include:• Providing expert internal and external customer service and sales support to meet business objectives and drive sales growth.• Managing the...