
Inside Sales Officer
4 days ago
As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on processing routine and smaller customer orders accurately and timely, ensuring that all relevant details are reviewed and verified prior to order entry.
You will work closely with shared services teams to resolve any complex issues that may arise, and review backlog reports regularly to determine the most effective way to fulfill orders while balancing product cost, customer delivery expectations, and vendor availability.
In addition to order processing, you will also be responsible for meeting customer service agreements established in SOW, responding promptly and professionally to customer requests for information related to orders and RMA's, and documenting all customer requests for product returns or maintenance cancellations in our Oracle ERP system.
You will maintain control of open backlog orders, service requests, and RMA's from entry through billing, and research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code discrepancies.
This role requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you have a strong background in sales support and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.
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Inside Sales Professional
2 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the OpportunityWe are seeking a highly motivated and skilled Inside Sales Professional to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for selling electronic components, providing technical support to customers, and collaborating with cross-functional teams to identify business opportunities.Key...
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Inside Sales Representative
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Inside Sales RepresentativeJob Description:Job DescriptionWhat You'll Be Doing• Prepare quotations, pricing received from customers within the committed timeline• Responsible for filling the order re: MOQ/MPQ/LT pricing and part numbers.• May also be responsible for changes, advice change of pricing and handle quality issues, customer payment...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
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Customer Service Officer
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:职务描述What You'll Be DoingResponsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up.Provide expertise on internal and external customer service, and have close collaboration...
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Sales Representative
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleWe are seeking a highly motivated and skilled Sales Representative to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements.Key Responsibilities:Prepare quotations, pricing...
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Sales Support Associate
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeKey Job Functions:As a Customer Service Officer, your primary responsibilities will include providing expert internal and external customer service and sales support. Key areas of focus include:• Delivering exceptional customer experiences through proactive issue resolution and effective communication.• Managing the Order to Invoice Process, including...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be DoingEnsure product shipment inform, return to sales, and paymentProcess internal system, acquaint with ERP...
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Arrow Electronics Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeResponsibilities and Requirements:The Customer Service Officer will be responsible for providing exceptional customer service and sales support to both internal and external customers. Key responsibilities include:• Providing expert internal and external customer service and sales support to meet business objectives and drive sales growth.• Managing the...
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Customer Account Manager
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the JobWe are seeking a highly motivated and skilled Customer Account Manager to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for managing customer relationships, identifying business opportunities, and developing strategies to achieve sales goals.Key Responsibilities:Manage customer relationships...
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Business Solutions Expert
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob Summary:Arrow Electronics is seeking a highly motivated and results-driven Customer Service Officer to join our Business Support team. The successful candidate will provide exceptional customer service and sales support to internal and external customers, driving sales growth and meeting business objectives. Key responsibilities include:• Providing...
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Business Development Specialist
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewAs an Inside Sales Representative at Arrow Electronics, Inc., you will be responsible for selling electronic components and providing technical support to customers. You will work closely with cross-functional teams to identify business opportunities and develop strategies to achieve sales goals.Key Responsibilities:Build relationships with...
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Customer Service Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob Description:As a Customer Service Officer at Arrow Electronics, Inc., you will play a critical role in delivering exceptional customer experiences and driving sales growth. Key Responsibilities:• Provide expert support to internal and external customers, leveraging your knowledge of our products and services to identify opportunities and resolve...
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Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWhat You'll DoYou will be responsible for providing exceptional customer service and support to our valued clients, processing routine and smaller customer orders accurately and timely, and maintaining control of open backlog orders, service requests, and RMA's from entry through billing.You will also be responsible for researching and resolving vendor...
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Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Order Entry- SO Maintenance- Shipment Release- Inventory Management- Customer Master File Management- On Time Delivery- Sample handling- Sales Return / AdjustmentLocation:CN-Shenzhen, China (Upper Hills, Huang Gang Rd)Time Type:Full timeJob Category:Business Support
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Sales Support Team Member
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionWe are seeking a highly skilled Customer Service Officer to join our Sales Support team at Arrow Electronics, Inc. In this role, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.ResponsibilitiesManage customer...
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Order Management Specialist
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleThis is an exciting opportunity to join our Sales Support team as a Customer Service Officer. In this role, you will play a critical part in delivering excellent customer experiences, driving sales growth, and contributing to the success of our organization.Your Key ResponsibilitiesProvide exceptional customer service, responding to customer...
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Customer Experience Associate
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeRole SummaryWe are seeking a talented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.Key ResponsibilitiesManage customer...
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Customer Service Representative
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely resolution of customer issues.ResponsibilitiesManage customer orders from...