
Sales Support Associate
4 days ago
As a Customer Service Officer, your primary responsibilities will include providing expert internal and external customer service and sales support. Key areas of focus include:
• Delivering exceptional customer experiences through proactive issue resolution and effective communication.
• Managing the Order to Invoice Process, including order entry, value-added order entry, and follow-up. This involves setting up new customer accounts, maintaining contract pricing information, and ensuring accurate order fulfillment.
• Collaborating with the sales team to support direct customer contact within Planned Demand and Quality Assurance processes. This includes coordinating e-Compass and Forecast Response reports, managing Dropped Part and New Part reports, and handling branch service requests.
• Assisting Inside Sales with Quote to Order objectives, loading SDT quotes under 50 line items, forwarding quotes in PDF format, and monitoring PM views. You will also be responsible for ordering samples and coordinating contract signature completion with legal.
Requirements:
Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.
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Sales Support Analyst
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleWe are seeking an experienced Sales Operations Associate to join our team in CN-Shenzhen, China (Upper Hills, Huang Gang Rd). As a full-time employee, you will be responsible for supporting our sales operations, focusing on quote creation, updating business systems, and resolving critical issues.Your primary goal will be to ensure seamless...
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Sales Operations Associate
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Sales Operations AssociateJob Description:1. Customer quote creatation and maintance2. Update BSA& cascade to backlog timely to make sure shipment with correct price3. Support shipment with price issue: like stock sharing price, urgent order, price up, price expire. RMB exchange rate4.Critical issue supportLocation:CN-Shenzhen, China (Upper Hills,...
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Operations and Sales Support Professional
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeOur Ideal CandidateWe are looking for a highly organized and analytical Sales Operations Associate who can work effectively in a fast-paced environment. The ideal candidate should possess excellent communication skills, both written and verbal, and be able to work collaboratively with various stakeholders.A strong understanding of sales operations, business...
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Sales Support Specialist
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleWe are seeking an experienced sales support specialist to join our team. As a sales support specialist, you will play a critical role in ensuring the smooth operation of our sales process, from order processing to customer service.Your responsibilities will include reviewing PO's for accuracy, freight terms, transportation, pricing, technical...
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Customer Support Associate
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAbout the RoleThe Customer Service Officer is responsible for providing exceptional customer service and support to our clients. This role involves developing knowledge and skills through formal training or considerable work experience.This entry-level position is ideal for individuals with work experience in the relevant skill area, working...
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Sales Support Team Member
6 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionWe are seeking a highly skilled Customer Service Officer to join our Sales Support team at Arrow Electronics, Inc. In this role, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.ResponsibilitiesManage customer...
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Business Operations Specialist
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewThe Sales Operations Associate role is a key position within our organization, responsible for providing critical support to our sales team. This includes customer quote creation and maintenance, ensuring timely updates to our business systems and cascading information to the backlog to guarantee accurate shipments.This role requires strong...
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Commercial Operations Coordinator
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeKey ResponsibilitiesThe Sales Operations Associate will be responsible for:Customer quote creation and maintenanceUpdating business systems and cascading information to the backlogSupporting shipment-related issues, such as stock sharing prices, urgent orders, price updates, and exchange ratesResolving critical issues promptly
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Customer Experience Associate
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeRole SummaryWe are seeking a talented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.Key ResponsibilitiesManage customer...
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Sales Representative
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleWe are seeking a highly motivated and skilled Sales Representative to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements.Key Responsibilities:Prepare quotations, pricing...
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Inside Sales Professional
2 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the OpportunityWe are seeking a highly motivated and skilled Inside Sales Professional to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for selling electronic components, providing technical support to customers, and collaborating with cross-functional teams to identify business opportunities.Key...
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Inside Sales Representative
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Inside Sales RepresentativeJob Description:Job DescriptionWhat You'll Be Doing• Prepare quotations, pricing received from customers within the committed timeline• Responsible for filling the order re: MOQ/MPQ/LT pricing and part numbers.• May also be responsible for changes, advice change of pricing and handle quality issues, customer payment...
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Inside Sales Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAs a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on processing routine and smaller customer orders accurately and timely, ensuring that all relevant details are reviewed and verified prior to order entry.You will work closely with...
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Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWhat You'll DoYou will be responsible for providing exceptional customer service and support to our valued clients, processing routine and smaller customer orders accurately and timely, and maintaining control of open backlog orders, service requests, and RMA's from entry through billing.You will also be responsible for researching and resolving vendor...
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Business Solutions Expert
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob Summary:Arrow Electronics is seeking a highly motivated and results-driven Customer Service Officer to join our Business Support team. The successful candidate will provide exceptional customer service and sales support to internal and external customers, driving sales growth and meeting business objectives. Key responsibilities include:• Providing...
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Arrow Electronics Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeResponsibilities and Requirements:The Customer Service Officer will be responsible for providing exceptional customer service and sales support to both internal and external customers. Key responsibilities include:• Providing expert internal and external customer service and sales support to meet business objectives and drive sales growth.• Managing the...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...
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Order Management Specialist
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the RoleThis is an exciting opportunity to join our Sales Support team as a Customer Service Officer. In this role, you will play a critical part in delivering excellent customer experiences, driving sales growth, and contributing to the success of our organization.Your Key ResponsibilitiesProvide exceptional customer service, responding to customer...
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Quote Specialist Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition Overview:As a Quote Specialist, you will play a vital role in supporting the sales team by providing accurate and timely quotations to our valued customers.About Us:Arrow Electronics is a leading global provider of electronic components and solutions. We are committed to delivering exceptional service and value to our customers through our extensive...
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Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...