
Order Management Specialist
7 days ago
This is an exciting opportunity to join our Sales Support team as a Customer Service Officer. In this role, you will play a critical part in delivering excellent customer experiences, driving sales growth, and contributing to the success of our organization.
Your Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries, and resolving issues promptly and professionally.
- Collaborate with internal stakeholders to ensure seamless order processing, inventory management, and shipping arrangements.
- Support sales teams by providing expert advice on products and services, and helping to close deals.
- Stay up-to-date with product knowledge, industry trends, and company initiatives to provide informed guidance to customers and colleagues.
What We're Looking For
- A minimum of 1 year of experience in customer-facing roles, preferably in a sales or customer service capacity.
- Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Highly organized and able to prioritize tasks effectively to meet deadlines.
- Proactive and adaptable, with a willingness to learn and take on new challenges.
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Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeKey ResponsibilitiesProcess routine and smaller customer orders accurately and timely, reviewing all relevant details prior to order entry.Maintain control of open backlog orders, service requests, and RMA's from entry through billing.Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code...
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Sales Support Specialist
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Customer Service Officer
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