Sales Support Specialist

4 days ago


Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time
About the Role

We are seeking an experienced sales support specialist to join our team. As a sales support specialist, you will play a critical role in ensuring the smooth operation of our sales process, from order processing to customer service.

Your responsibilities will include reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers, and other unique customer requirements, resolving discrepancies with customers prior to order entry, and entering sales orders into our Arrow ERP system.

You will also be responsible for maintaining control of open backlog orders, service requests, and RMA's from entry through billing, and researching and resolving vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code discrepancies.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. If you have a strong background in sales support and customer service, and are looking for a challenging and rewarding role, we encourage you to apply.



  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About This RoleWe are seeking a highly motivated and results-driven Sales Solutions Specialist to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and expanding customer relationships through the sale of Arrow Electronics' products and services.Responsibilities:Develop and execute strategic sales plans to...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Key Job Functions:As a Customer Service Officer, your primary responsibilities will include providing expert internal and external customer service and sales support. Key areas of focus include:• Delivering exceptional customer experiences through proactive issue resolution and effective communication.• Managing the Order to Invoice Process, including...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the RoleWe are seeking an experienced Sales Operations Associate to join our team in CN-Shenzhen, China (Upper Hills, Huang Gang Rd). As a full-time employee, you will be responsible for supporting our sales operations, focusing on quote creation, updating business systems, and resolving critical issues.Your primary goal will be to ensure seamless...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job Summary:We are seeking a highly skilled Client Support Specialist to join our team. As a Client Support Specialist, you will provide exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide proactive and reactive support to clients via phone, email, or chat.Analyze and resolve client issues using...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Officer to join our Sales Support team at Arrow Electronics, Inc. In this role, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.ResponsibilitiesManage customer...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position Overview:As a Quote Specialist, you will play a vital role in supporting the sales team by providing accurate and timely quotations to our valued customers.About Us:Arrow Electronics is a leading global provider of electronic components and solutions. We are committed to delivering exceptional service and value to our customers through our extensive...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Our Ideal CandidateWe are looking for a highly organized and analytical Sales Operations Associate who can work effectively in a fast-paced environment. The ideal candidate should possess excellent communication skills, both written and verbal, and be able to work collaboratively with various stakeholders.A strong understanding of sales operations, business...

  • Quote Specialist

    4 days ago


    Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Quote SpecialistJob Description:Temp HC. It is backup Alisa Wang during her maternity leave1. Handle request for Quotation from sales team include:KEMET/PULSE/YAGEO HK/CN 2. Negotiate pricing support from suppliers3. Expedite local deliveries for critical incidentsLocation:CN-Shenzhen, China (Upper Hills, Huang Gang Rd)Time Type:Full timeJob...

  • Product Specialist

    55 minutes ago


    Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Product SpecialistJob Description:Principal Accountabilities•Analyze line items to determine appropriate pricing model.  Return quotes with details, including mins/mults, NCNR, delivery, pricing, and special restrictions.  Make resale recommendations based on market knowledge.•Identify and action purchase order reschedules, cancellations and...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the Role:We are seeking a highly motivated and experienced Quote Specialist to join our team on a temporary basis. As a Quote Specialist, you will play a crucial role in supporting our sales team and suppliers by providing expert guidance on pricing and logistics. This is an excellent opportunity for someone who is looking to gain experience in the...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the RoleWe are seeking a highly motivated and skilled Sales Representative to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for building relationships with customers, understanding their needs, and providing solutions that meet their requirements.Key Responsibilities:Prepare quotations, pricing...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the OpportunityWe are seeking a highly motivated and skilled Inside Sales Professional to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for selling electronic components, providing technical support to customers, and collaborating with cross-functional teams to identify business opportunities.Key...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Join Our Team:We are a dynamic and innovative company dedicated to delivering exceptional results in the field of product management and supplier marketing. Our team members are passionate about building strong relationships with our customers and suppliers, and we are committed to excellence in all that we do.About This Opportunity:The Quote Specialist is a...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Our Team:We are a dynamic and innovative team dedicated to delivering exceptional results in the field of product management and supplier marketing. Our team members are passionate about building strong relationships with our customers and suppliers, and we are committed to excellence in all that we do.About This Role:The Quote Specialist is a key member of...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Inside Sales RepresentativeJob Description:Job DescriptionWhat You'll Be Doing• Prepare quotations, pricing received from customers within the committed timeline• Responsible for filling the order re: MOQ/MPQ/LT pricing and part numbers.• May also be responsible for changes, advice change of pricing and handle quality issues, customer payment...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Customer Service OfficerJob Description:职务描述What You'll Be DoingResponsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up.Provide expertise on internal and external customer service, and have close collaboration...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Position:Sales Operations AssociateJob Description:1. Customer quote creatation and maintance2. Update BSA& cascade to backlog timely to make sure shipment with correct price3. Support shipment with price issue: like stock sharing price, urgent order, price up, price expire. RMB exchange rate4.Critical issue supportLocation:CN-Shenzhen, China (Upper Hills,...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About the RoleThis is an exciting opportunity to join our Sales Support team as a Customer Service Officer. In this role, you will play a critical part in delivering excellent customer experiences, driving sales growth, and contributing to the success of our organization.Your Key ResponsibilitiesProvide exceptional customer service, responding to customer...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Job DescriptionAs a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on processing routine and smaller customer orders accurately and timely, ensuring that all relevant details are reviewed and verified prior to order entry.You will work closely with...