
Customer Service Officer
2 weeks ago
Customer Service Officer
Job Description:
sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.
What You'll Be Doing
- Ensure product shipment inform, return to sales, and payment
- Process internal system, acquaint with ERP and ORACLE system will be preferred
- Maintain related reports which supplier
- Implement other tasks assigned by supervisor and support other necessary projects
- Bachelor's degree in required
- Fluent in English written
- Proficient with Microsoft Outlook / Excel/PowerPoint
- Knowledge of ERP system (SAP SD module preferred)
- Good communication skill and strong sense of commitment
- Data-sensitive and well-developed administrative skills
- Customer-oriented and good teamwork
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Double Pay
- Performance Bonus
- Paid Time Off
- Special/Extra Leave
- 5-Day Work Week
- Growth Opportunities
- And more
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
For more job opportunities, please visit https://careers.arrow.com/us/en.
Location:
CN-Shenzhen, China (Upper Hills, Huang Gang Rd)
Time Type:
Full time
Job Category:
Business Support
-
Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Order Entry- SO Maintenance- Shipment Release- Inventory Management- Customer Master File Management- On Time Delivery- Sample handling- Sales Return / AdjustmentLocation:CN-Shenzhen, China (Upper Hills, Huang Gang Rd)Time Type:Full timeJob Category:Business Support
-
Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:The main purpose of the position is to provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier.What You'll Be...
-
Customer Service Officer
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:职务描述What You'll Be DoingResponsible for the Order to Invoice Process including: order entry & maintenance & follow up; inbound customer order management, shipping arrangement & related documents. Payment follow up.Provide expertise on internal and external customer service, and have close collaboration...
-
Customer Service Officer
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
-
Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:Principal Accountabilities• Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more...
-
Customer Service Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service OfficerJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in straightforward...
-
Customer Service Representative
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring timely resolution of customer issues.ResponsibilitiesManage customer orders from...
-
Customer Service Representative
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeCompany Overview:Arrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.Job Description:We are seeking a highly motivated and skilled Customer Service Officer to join our team. The ideal candidate will possess excellent...
-
Customer Service Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob Description:As a Customer Service Officer at Arrow Electronics, Inc., you will play a critical role in delivering exceptional customer experiences and driving sales growth. Key Responsibilities:• Provide expert support to internal and external customers, leveraging your knowledge of our products and services to identify opportunities and resolve...
-
Support Officer
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout Us:Arrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial users of electronic components and enterprise computing solutions.Job Description:We are seeking a Support Officer - Customer Care to join our team. The ideal candidate will possess excellent communication skills, be...
-
Customer Service Representative
2 weeks ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timePosition:Customer Service RepresentativeJob Description:• Has developed knowledge and skills through formal training or considerable work experience• Entry level often for those with work experience in the skill area• Works within established procedures with a moderate degree of supervision• Identifies the problem and all relevant issues in...
-
Customer Experience Associate
7 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeRole SummaryWe are seeking a talented Customer Service Officer to join our team at Arrow Electronics, Inc. As a Customer Service Officer, you will be responsible for delivering exceptional customer experiences, managing customer orders, and collaborating with internal teams to drive sales growth and customer satisfaction.Key ResponsibilitiesManage customer...
-
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeKey ResponsibilitiesProcess routine and smaller customer orders accurately and timely, reviewing all relevant details prior to order entry.Maintain control of open backlog orders, service requests, and RMA's from entry through billing.Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight, and tax code...
-
Customer Support Associate
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAbout the RoleThe Customer Service Officer is responsible for providing exceptional customer service and support to our clients. This role involves developing knowledge and skills through formal training or considerable work experience.This entry-level position is ideal for individuals with work experience in the relevant skill area, working...
-
Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeWe are seeking a skilled Customer Service Officer to join our team. As a key member of our support team, you will provide exceptional customer service and support to our clients.The ideal candidate will have developed knowledge and skills through formal training or considerable work experience. You will be responsible for identifying problems and assessing...
-
Support Services Coordinator
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeOur team is looking for a highly skilled Customer Service Officer to join our support team. In this role, you will provide exceptional customer service and support to our clients, while working within established procedures with a moderate degree of supervision.You will identify problems and assess each situation using standard procedures to make sound...
-
Technical Support Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAt Arrow Electronics, Inc., we are committed to delivering exceptional customer service and support to our clients. As a Customer Service Officer, you will play a critical role in achieving this goal.The ideal candidate will have a strong background in customer service and support, with the ability to develop and maintain knowledge of products and services....
-
Customer Account Manager
3 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the JobWe are seeking a highly motivated and skilled Customer Account Manager to join our team at Arrow Electronics, Inc. As an Inside Sales Representative, you will be responsible for managing customer relationships, identifying business opportunities, and developing strategies to achieve sales goals.Key Responsibilities:Manage customer relationships...
-
Service Desk Professional
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeAbout the Role:We are seeking a skilled Service Desk Professional to provide exceptional support to our customers. As a Service Desk Professional, you will be the primary point of contact for customer inquiries, resolving issues and concerns in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and requests via phone, email,...
-
Inside Sales Officer
4 days ago
Shenzhen, Guangdong, China Arrow Electronics, Inc. Full timeJob DescriptionAs a key member of our sales team, you will be responsible for providing exceptional customer service and support to our valued clients. Your primary focus will be on processing routine and smaller customer orders accurately and timely, ensuring that all relevant details are reviewed and verified prior to order entry.You will work closely with...