Technical Support Officer

4 days ago


Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

At Arrow Electronics, Inc., we are committed to delivering exceptional customer service and support to our clients. As a Customer Service Officer, you will play a critical role in achieving this goal.

The ideal candidate will have a strong background in customer service and support, with the ability to develop and maintain knowledge of products and services. You will work within established procedures with a moderate degree of supervision, identifying problems and assessing each situation using standard procedures to make sound decisions.

Key Responsibilities:

  • Provide excellent customer service and support to clients
  • Develop and maintain knowledge of products and services
  • Assess and resolve client issues in a timely manner
  • Work collaboratively with internal teams to achieve goals

Requirements:

  • Typically requires a 2-year degree and 2-4 years of experience or equivalent related experience
  • Strong communication skills in English and Korean
  • Ability to work in a fast-paced environment

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