Service Delivery Associate, GBS CS, Core HR Services

4 days ago

Dalian, Liaoning, China Pfizer Full time

About Pfizer

Pfizer is a global biopharmaceutical company that puts patients at the heart of everything we do. Our HR team is a key part of this effort, working to create a workplace that is inclusive, amazing, and supportive of all colleagues.

Job Summary

We are seeking an HR Operations Specialist to join our team in Core HR Services. As an HR Operations Specialist, you will play a key role in designing and maintaining Information Systems to support human resource administration. You will be responsible for HR Information Systems Governance, including the revision of manuals, code lists, and documentation. You will analyze and validate data between HR systems and ensure compliance and proper handling of colleague records and documentation.

Key Responsibilities

  • Contribute to the completion of project milestones and organize your work to meet project task deadlines.
  • Support the team in overall HR operations, which may include ad hoc assignments within the assigned work scope perspective.
  • Administer HR documentation, such as Standard Operating Process (SOP) and internal communications on the intranet site.
  • Ensure timely attention to the requests and concerns of colleagues received from various means.
  • Prepare regular reports, update, and maintain employee records and data entry, and filing of all related personal documents.
  • Deliver continuous improvement initiatives shared by leadership.
  • Support the team and coordinate the work process and administer operational supports, such as meeting arrangement, documentation, and other logistics as needed for the HR projects.
  • Participate and execute audits of HR process data to ensure alignment with compliance regulations.
  • Support the implementation and maintenance of consistent processes and operational efficiencies across all sites.
  • Assist and support the team on research and analysis on HR-related matters.

Requirements

  • Bachelor's Degree.
  • Proficient in MS Office.
  • Good written and verbal communication skills.
  • Possesses a positive, continuous improvement mindset.
  • Demonstrated capability to work as a team member in a matrix environment.

Preferred Qualifications

  • Experience of working on ERP HR module.
  • Positive, self-motivated with strong sense of responsibility.
  • Knowledge of various analytical tools.

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