Customer Service Representative
1 month ago
Corning is a leading technology company that invents life-changing products using materials science. We are seeking a highly skilled Customer Service Representative to join our team.
Key Responsibilities:
- Design and execute the "order-to-cash" process to ensure timely and accurate delivery of products to customers.
- Develop deep customer relationships and understand their current and emerging needs to create new business opportunities.
- Analyze data to identify trends and areas for improvement, and provide insights to inform business decisions.
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer satisfaction.
Requirements:
- Bachelor's degree in international trade, economics, semiconductor, electronics, chemistry, material sciences, or glass science, optics, physics.
- 5-8 years of working experience in the electronics, semiconductor, or display industry, with a strong background in quantitative analysis and data interpretation.
- Excellent communication and interpersonal skills, with the ability to work effectively in a matrixed organization.
Preferred Skills:
- Knowledge of the LCD/OLED display industry or semiconductor industry.
- Experience with Asian business culture and international trade.
- Strong working knowledge of Microsoft Office package, including Excel, Word, PowerPoint, and database management.
Corning is an Equal Opportunity Employer
We are committed to providing reasonable accommodation to individuals with disabilities. If you require an accommodation, please contact us.
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