Transformation Project Director
1 month ago
About HSBC
As one of the world's largest banking and financial services organisations, HSBC serves around 40 million customers worldwide through a network that covers 63 countries and territories. Our goal is to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Transformation Project Manager.
Key Responsibilities- Develops effective plans within constraints, considering delivery approach, key milestones, and dependencies, requirements and scope, effort and resources, budgets, and quality.
- Manages baselined scope, requirements, benefits, schedule, and budget as outlined in Business Transformation Frameworks (BTF). Identifies and intervenes where there is slippage and variance from plan.
- Proactively monitors project execution to identify risks/issues/dependencies throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales. Implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager.
- Collaborates and builds positive stakeholder and business partner relationships, providing regular updates to resolve high-priority issues affecting the project.
- Obtains buy-in from the project sponsor, Steering Committee, and other business partner stakeholders for all key project plans, commitments, and changes.
- Analyzes management reports to drive the right business decisions.
- Sets the pace and operating rhythm, driving a culture of achievement, and ensures pace by identifying and promoting opportunities for improvement.
- Keeps focus on medium- and long-term goals and the Group's values, particularly when under short-term pressure.
- Manages change and implementation within the business to ensure smooth transition and embedding of changes, contributing to benefits realization.
- Manages project closure and handover to the business.
Operational Performance:
- Produces a well-defined project plan, identifying key milestones and assigning responsibilities/resources in line with Compliance Transformation Project Management Framework.
- Provides timely reports on project status, risks, and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity.
- Maintains project change control, ensuring any changes to baseline are managed through change requests and all impacts are considered.
- Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken.
Capability and People Development:
- Identifies and shares resource requirements of the project with the Program Manager, requesting the appropriate skill set and/or experience.
- Defines high-level responsibilities and objectives for members of their project team and ensures individuals are being used in accordance with their skills and resource request.
- Acts as a role model to create and maintain a collaborative team environment that supports and encourages professionalism and development of teams.
Requirements and Qualifications
- Understanding of the project lifecycle and Business Transformation Frameworks.
- Knowledge of agile/scrum methodologies of project delivery and understanding of key activities for Change Adoption.
- Familiarity with project management tools such as Clarity/JIRA/MS Project.
- Understanding of banking/HSBC and how change drives benefits for HSBC, its customers, and other stakeholders.
- Domain knowledge on retail banking, commercial banking, risk, compliance, payments, and understanding of the purpose, value, culture, and fundamentals of Compliance Transformation.
- Ability to speak/understand Chinese – Mandarin/Cantonese is a must.
Experience and Capabilities
- Relevant experience on complex projects across countries or regions.
- Organizational skills and ability to pick up work right away.
- Understanding of banking and/or financial services industry and/or shared services organizations.
- Delivering significant change and collaboration with stakeholders across locations.
- Ability to interact and influence stakeholders at the appropriate level.
- Self-driven approach.
- Problem-solving ability with adherence to deadlines and tight timeliness.
- Experience in project tracking, setting up project plans, managing risk and issue logs, reporting, and governance.
- Experience in Change Adoption processes – planning and implementing change interventions to enable smooth transition and embed changes and transition to business as usual.
Estimated Salary: $80,000 - $120,000 per year
Location: Hong Kong/China/Taiwan facing
About This Role
As a Transformation Project Manager, you will play a crucial role in leading complex projects across countries or regions, driving business growth, and ensuring successful project delivery. If you have relevant experience, organizational skills, and a self-driven approach, we encourage you to apply for this exciting opportunity.
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