Digital Transformation Consultant
1 month ago
We develop, implement and support software and IT services that enable HSBC to remain at the forefront of high-quality banking systems.
Estimated Salary: HSBCLL/GZ* (globally competitive)Job Description:As a Lead Business Analyst - Customer Journey Expert, you will play a key role in enabling the launch of new customer journeys. Your strong analytical ability and problem-solving skills will be essential in completing requirements gap analysis and impact assessments for new journeys.
You will translate scope into detailed business requirements, create user stories and document non-functional requirements. Additionally, you will assess business / operational processes and engage with market and XLOB teams.
In this role, you will work in a Sub Value Stream as part of a cross-functional agile team to deliver customer-centric journeys that deliver value to markets globally.
Required Skills and Qualifications:- Very strong analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion
- The ability to quickly understand customer, technical and operational considerations, and identify risks and opportunities etc.
- Experience of analysis/requirements management techniques , user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis etc.
- Experience of leading analysis activities to support the delivery of customer centric digital products and features.
- Working experience with business stakeholders and product managers on product backlogs.
- Demonstrable experience working with solution architects and engineers with a good grasp of technical concepts and considerations, APIs, Cloud infrastructure, front and backend systems, mobile & browser platforms etc.
- Highly developed communication skills, both written and verbal, to explain complex or technical issues.
- Experience of relevant tools , JIRA, Confluence, Microsoft Office suite, etc.
- Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
- Digital experience in online and mobile channels preferred
- Previous experience in banking or financial products preferred
- Strong understanding of the change delivery lifecycle
- Respectful of different cultures, working with colleagues from across all regions (North America, Latin America, Middle East, Asia Pacific and Europe).
HSBC offers a dynamic and inclusive work environment where you can grow your career and make a real difference.
About Us:At HSBC, we are committed to being where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
-
Digital Transformation Consultant
1 month ago
Guangzhou, Guangdong, China Microsoft Full timeJob Summary:We are seeking a highly skilled Digital Transformation Consultant to join our team at Microsoft. As a key member of our customer success team, you will be responsible for delivering end-to-end post-sales delivery and support orchestration across our Digital Cloud platforms.About the Role:The ideal candidate will have a strong technical...
-
Guangzhou, Guangdong, China Trimble Full timeAre you a seasoned professional with a passion for digital transformation in the Architecture, Engineering, Construction, and Operation (AECO) industry? Do you have a proven track record of delivering innovative solutions that drive business growth and efficiency?We are seeking an experienced Digital Transformation Consultant to join our team at Trimble...
-
Digital Transformation Strategist
1 month ago
Guangzhou, Guangdong, China Microsoft Full timeJob SummaryWe are seeking a highly skilled Enterprise Account Technology Strategist to join our team at Microsoft. As a key member of our Enterprise Account Team, you will play a critical role in empowering customers on their digital journey.About the RoleThis is an exceptional opportunity for a talented individual to design and drive digital technology...
-
Digital Transformation Strategist
1 month ago
Guangzhou, Guangdong, China Microsoft Full timeJob SummaryThis role involves driving technology guidance to clients, orchestrating interactions between clients and Microsoft resources to foster new opportunities, demand generation, digital transformation, and mapping industry/business scenarios to Microsoft solutions. The ideal candidate will serve as a Technology Mentor for customers, providing thought...
-
Guangzhou, Guangdong, China Trimble Full timeJob Overview">We are seeking a skilled Digital Transformation Consultant to join our Trimble Consulting Group in France.The successful candidate will be responsible for implementing Asset Lifecycle Management (ALM) methods and solutions on various building and infrastructure projects. This will involve working closely with project managers to design and...
-
Digital Transformation Experts
1 month ago
Guangzhou, Guangdong, China Microsoft Full timeJob SummaryWe are seeking a highly skilled Digital Transformation Expert to join our team at Microsoft. This is an exciting opportunity to work with our customers to drive digital transformation and growth.About the RoleThe successful candidate will be responsible for bringing impactful industry insights into customer engagements, closing deals with...
-
Digital Transformation Expert
1 month ago
Guangzhou, Guangdong, China Deckers Brands Full timeWe are seeking a Digital Transformation Expert to work closely with business users to gather and analyze business requirements, propose business process optimization, and collaborate with the Product Manager and Product Operations team to understand and analyze digital product development projects.Responsibilities include conducting analysis and optimization...
-
Guangzhou, Guangdong, China Deckers Brands Full timeOverviewWe are seeking a seasoned Digital Transformation Project Management Specialist to join our team at Deckers Brands. This key role will be responsible for driving the successful planning, execution, and delivery of digital projects within our organization.About YouTo be successful in this position, you will need to have a proven track record of...
-
Digital Transformation Quality Assurance Manager
1 month ago
Guangzhou, Guangdong, China HSBC Full timeAbout HSBC Technology ChinaWe develop and implement software and IT services that enable HSBC to deliver high-quality banking systems.The ideal candidate will have experience in customer-focused organizations, with a strong background in digital channels, testing processes, and project methodologies.Key Responsibilities:Manage QA & Testing planning...
-
Digital Transformation Solutions Specialist
1 month ago
Guangzhou, Guangdong, China HSBC Full timeHSBC is one of the world's largest banking and financial services organisations, with operations in 64 countries and territories.We are seeking a highly skilled professional to join our team as an Automation Services Consultant in Guangzhou.The ideal candidate will have a strong background in Power Platform and/or RPA technologies, with experience in...
-
Digital Transformation Strategist
2 months ago
Guangzhou, Guangdong, China Microsoft Full timeUnlock Customer Success with MicrosoftAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. As a Customer Success Account Manager - Digital Native, you'll be at the forefront of this mission, driving customer success and growth across our Digital Cloud platforms.Key ResponsibilitiesCustomer Relationship...
-
Digital Banking Technology Strategist
1 month ago
Guangzhou, Guangdong, China DBS Bank Full timeJob SummaryWe are seeking an experienced Digital Banking Technology Strategist to lead our digital banking channels. As a key member of our technology team, you will develop and execute the technical strategy for digital banking platforms, ensuring alignment with our broader digital transformation goals.About DBS BankDBS Bank is a leading financial...
-
Digital Dentistry Sales Professional
1 month ago
Guangzhou, Guangdong, China Straumann Group Full timeAbout Straumann GroupStraumann Group is a leading player in the dental implant and biomaterials market. Our innovative solutions have been setting standards for decades, and we continue to shape the future of oral care.Job OverviewWe are seeking an experienced Medical Sales Consultant to join our team. This role offers a unique opportunity to work with...
-
Business Transformation Specialist
1 month ago
Guangzhou, Guangdong, China HSBC Full timeHSBC is one of the world's leading banking and financial services organisations. With a global presence in 63 countries and territories, we serve around 40 million customers worldwide.We are currently seeking an experienced professional to join our team in the role of Business Transformation Specialist. This individual will play a critical part in driving...
-
Guangzhou, Guangdong, China Huntsman Full timeHuntsman's Advanced Materials division is seeking a seasoned professional to lead customer experience transformation initiatives. This managerial role focuses on identifying, developing, and implementing business change initiatives to enhance global customer experience strategy.The ideal candidate will possess expertise in customer service, warehousing and...
-
IT Leadership Role for Digital Transformation
1 month ago
Guangzhou, Guangdong, China HSBC Full timeAbout HSBC:HSBC is a leading international bank with a rich history of providing innovative financial solutions to customers around the world.Job Description:We are currently seeking an experienced IT leader to join our team in the role of Software Engineering Manager. In this position, you will be responsible for guiding and leading teams of Development...
-
Quality Assurance and Testing Manager
2 months ago
Guangzhou, Guangdong, China HSBC Full timeUnlock Your Potential as a QA and Test ManagerHSBC is seeking an experienced professional to join our team in the role of QA and Test Manager. As a key member of our digital transformation team, you will be responsible for managing the overall QA and testing planning activities, coordinating changes in various portfolios, and ensuring high-quality standards...
-
Senior IT Software Engineer
1 month ago
Guangzhou, Guangdong, China HSBC Full timeHSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.This role requires an experienced professional who can...
-
Technical Lead Specialist
2 months ago
Guangzhou, Guangdong, China HSBC Full timeRole OverviewHSBC is seeking a seasoned professional to fill the role of Senior Lead Consultant Specialist in our Wealth Personal Banking IT department.Key ResponsibilitiesDesign and implement end-to-end solutions across the technology lifecycle, ensuring seamless delivery and management of products and services.Develop and enhance skills in various...
-
Procurement Specialist for Energy Transformation
1 month ago
Guangzhou, Guangdong, China Siemens Energy Full timeAbout Siemens EnergyAt Siemens Energy, we are a global technology company that generates electricity for over 16% of the world's population. Our team of dedicated professionals is committed to making sustainable, reliable, and affordable energy a reality.Job OverviewWe are seeking a Procurement Specialist to join our team in Guangzhou, China. This role will...
