Sea Logistics Operations Manager
4 days ago
You will be part of our Project Logistics team, adding your expertise and skills to the delivery of customer and operational excellence.
Your RoleYou are responsible for the delivery of operational excellence through your team of operational care specialists by providing leadership and direction, while continuously optimizing production costs to deliver high-quality shipment management and export services.
Your Responsibilities- To collaborate with Customer Care locations (CCL) through proactive provision of information, knowledge, solutions, and alternatives to deliver customer satisfaction.
- To maintain and strengthen operational carrier relationships.
- To contribute to continuous improvements of processes and controls for lean and cost-efficient processes.
- To optimize the development of Sea Logistics operational KPIs.
- To ensure the highest levels of productivity within the organization in collaboration with our Systems and Processes teams.
- To perform timely and accurate cost/revenue updates, escalating all files that are below the minimum GP threshold as per guidelines to ensure cost awareness and efficiency.
- To support, resolve claims, and disputes.
- Your strong leadership skills and knowledge of our market along with your stakeholder management will be the key to your success.
- You have been selected for this role for your knowledge across our operations, products, and services; because you possess the key attributes we are looking for.
At Kuehne+Nagel, we are committed to matching that excitement with a company culture that puts people first. You can expect excellent training programs, a competitive compensation, tuition reimbursements, employee discounts, benefits package, and more. We are one of the world's leading logistics companies with offices worldwide. With us, you not only land your next job, but an opportunity for a career.
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Sea Logistics Export Manager
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