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Senior Client Engagement Manager

1 month ago

Shanghai, Shanghai, China NielsenIQ Full time

Job Summary

We are seeking a highly skilled Senior Client Engagement Manager to join our team at NielsenIQ. As a key member of our client success team, you will be responsible for delivering exceptional client experiences and driving business growth through strategic client engagement.

Key Responsibilities

  • Develop and execute client engagement strategies to drive business growth and client satisfaction
  • Build and maintain strong relationships with clients to understand their needs and deliver tailored solutions
  • Collaborate with cross-functional teams to develop and implement client-centric solutions
  • Monitor and analyze client feedback to identify areas for improvement and drive continuous improvement
  • Stay up-to-date with industry trends and competitor activity to ensure NielsenIQ remains a leader in the market

Qualifications

We are looking for a highly motivated and experienced professional with a strong track record of delivering exceptional client experiences. The ideal candidate will have:

10+ years of experience in a client-facing role, with a strong focus on client engagement and business growthProven ability to build and maintain strong relationships with clients and stakeholdersExcellent communication and interpersonal skills, with the ability to effectively communicate complex ideas to both technical and non-technical audiencesStrong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insightsExperience working in a fast-paced, dynamic environment with multiple priorities and deadlines

About NielsenIQ

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce, and we enthusiastically invite candidates who share this mission to join us.