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Senior Client Engagement Specialist

1 month ago

Shanghai, Shanghai, China Third Bridge Full time

Overview

Third Bridge is a business that supports the investment industry, and as a Senior Client Engagement Specialist, you will be at the forefront of building relationships with experts to meet our clients' needs.

Salary

We offer an estimated salary of $60,000 - $80,000 per year, depending on your experience and qualifications.

About the Role

You will spend most of your time on the phone, tracking down experts and persuading them to speak to our clients. This involves finding out whether they are the right fit for our clients' needs and negotiating the terms of each meeting.

You will also set up consultations between our clients and the experts you find, all while continuing to develop and strengthen the relationships you create.

This is an exciting, fast-paced, deadline-driven role that requires delivering high standards of service while taking on multiple projects at once.

Key Qualifications

We are looking for someone who is native in English and conversational in Japanese, with excellent communication skills, particularly using the phone.

A strong academic background or proven experience in a customer-focused role is essential, along with a willingness to build expertise in client engagement, influencing, negotiation, project management, and stakeholder management.

Benefits

We invest in our people and provide training, learning, and development opportunities to help you progress and grow into your role.

Our culture is built on feedback, open communication, continuous learning, and winning as a team.