Technical Support Specialist

4 weeks ago


Shanghai, Shanghai, China Nilfisk Group Full time

About Us:

At Nilfisk, we are a driving force in the development of cleaning technology and innovation.

We believe that diversity is our greatest strength – as we achieve the best results from a wide variety of views and approaches.

We are firmly committed to growth and sustainability in everything we do.

Job Description:

This role involves managing demonstration machines, ensuring they are in optimal condition.

You will work closely with sales teams to showcase products and features in various scenarios.

Responsibilities also include workshop duties, such as equipment inspection and maintenance, as well as after-sales business.

This includes product training for customers, regular preventive and corrective maintenance on equipment, and responding to customer inquiries about service contracts.

You will be responsible for providing sales leads and customer feedback, submitting service records on time, and planning client visits efficiently.

The goal is to ensure the best experience for clients throughout the visit process.

You will focus on selling parts, consumables, and service contracts.

Let's Create a Cleaner Future Together

Cleaning has become a critical aspect of health and safety, driven by technology and innovation.

We strive to think outside the box, bring inspiring ideas to life, share results, and learn from setbacks.

You will have the freedom to be yourself and express your opinions as part of our team.

A Career at Nilfisk:

As a Technical Support Specialist, you can expect an estimated annual salary of $60,000 - $80,000, depending on experience.

You will collaborate with passionate colleagues to create a cleaner future.

Key skills required for this role include excellent communication and problem-solving skills, attention to detail, and the ability to work independently and as part of a team.

If you are ready to make a difference in this exciting field, apply now.



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