Academic Support Specialist

3 weeks ago


Shanghai, Shanghai, China Galileo Global Education Full time

Job Summary

We are seeking a skilled Academic Support Specialist to support our academic services and daily teaching operation management. The successful candidate will provide administration support for tutors, students, and relevant staff.

Key Responsibilities

  • Ensure the smooth opening and closing of the Training Center, monitoring the comings and goings of staff and visitors.
  • Welcome visitors, providing necessary information and/or orientation services, and answer or forward incoming calls.
  • Organise teaching material orders, including textbooks, teaching tools, and liaise with suppliers to meet academic requests.
  • Provide students with general information and support, arrange class facilities, and assist with tutor requests.
  • Record student leave records and share attendance updates internally with accuracy and timeliness.
  • Assist in allocating teaching slots and designing teaching timetables for each semester.
  • Check and summarise tutor teaching slots per month.
  • Manage the library of the Shanghai Training Centre, ensuring the proper management of books, magazines, and other resources.
  • Update library information online based on promotion needs.
  • Support academic and student events as needed.
Educational and Professional Skills
  • Bachelor Degree
  • English Proficiency
  • Office Suite Proficiency
  • Teamwork and Teamplayer
  • Problem-Solving Ability
  • Communication Skills and Empathy


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