Academic Support Specialist
3 weeks ago
Job Summary
We are seeking a skilled Academic Support Specialist to support our academic services and daily teaching operation management. The successful candidate will provide administration support for tutors, students, and relevant staff.
Key Responsibilities
- Ensure the smooth opening and closing of the Training Center, monitoring the comings and goings of staff and visitors.
- Welcome visitors, providing necessary information and/or orientation services, and answer or forward incoming calls.
- Organise teaching material orders, including textbooks, teaching tools, and liaise with suppliers to meet academic requests.
- Provide students with general information and support, arrange class facilities, and assist with tutor requests.
- Record student leave records and share attendance updates internally with accuracy and timeliness.
- Assist in allocating teaching slots and designing teaching timetables for each semester.
- Check and summarise tutor teaching slots per month.
- Manage the library of the Shanghai Training Centre, ensuring the proper management of books, magazines, and other resources.
- Update library information online based on promotion needs.
- Support academic and student events as needed.
- Bachelor Degree
- English Proficiency
- Office Suite Proficiency
- Teamwork and Teamplayer
- Problem-Solving Ability
- Communication Skills and Empathy
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