IT Infrastructure Support Specialist
2 weeks ago
Corning is a leader in innovation, and our IT infrastructure is no exception. We're seeking an IT Infrastructure Support Specialist to join our team and help us deliver top-notch technology services to our employees.
Key Responsibilities:
- Provide Level 1 and Level 2 support for IT-related issues
- Collaborate with cross-functional teams to resolve complex technical issues
- Maintain and improve IT infrastructure documentation
- Participate in the development and implementation of IT projects
- Ensure compliance with IT policies and procedures
Requirements:
- Relevant technical experience in IT infrastructure support
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Experience with IT incident management tools and processes
Preferred Skills:
- Knowledge of cloud computing platforms
- Experience with IT service management frameworks
- Basic programming skills
- Ability to obtain necessary certifications
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