Senior Account Manager, Global Selling, Amazon Pro

2 weeks ago

Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17 Full time
About the Role

The Amazon China Global Selling SAS Pro Paid Service team is seeking an experienced Account Manager to work closely with Selling Partners (SPs) to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generating strategic solutions to drive business growth.

Key Responsibilities
  • Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root cause of performance and provide actionable plans.
  • Identify key business opportunities through Voice of Seller and data analysis and manage toward a growth plan.
  • Implement account management best practices and SOPs into the business development framework.
  • Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization and feature adoption etc.
  • Generate category insight and work with PM team to further scale category growth.
  • Collaborate with PM/Central Ops team to drive product/feature/service content innovations to further improve SP business and SP satisfaction.
About the Team

The Account Manager (AM) provides value-added services with holistic account management support, including monitoring and maintaining performance, and working with clients to improve performance; proactively monitoring accounts to identify and address any issues that may impact revenue generation; managing relationships with key accounts and developing strategies to maximize these relationships, and working across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

Requirements
  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers
  • 6+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience

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