Global Selling Account Manager

2 weeks ago

Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch] Full time
About the Role

We are seeking an experienced Account Manager to join our Amazon China Global Selling SAS Core Paid Service team. As an Account Manager, you will be responsible for working closely with our Selling Partners (SPs) to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generating strategic solutions to drive business growth.

Key Responsibilities
  • Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root cause of performance and provide actionable plans.
  • Identify key business opportunities through Voice of Seller and data analysis and manage toward a growth plan.
  • Implement account management best practices and SOPs into the business development framework.
  • Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization and feature adoption etc.
  • Generate category insight and work with PM team to further scale category growth.
  • Collaborate with PM/Central Ops team to drive product/feature/service content innovations to further improve SP business and SP satisfaction.
Requirements
  • 5+ years relevant experience in the retail/consultancy and / or related industries, with a proven track record of managing relationships and / or projects.
  • Exceptional interpersonal and communication skills.
  • Strong analytical skills and ability to independently deal with tools (Salesforce, Excel, other internal tools).
  • Experienced in using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions.
  • Demonstrated ability to manage multiple projects work prioritization, planning and task delegation.
  • Proven track record of taking ownership and driving results.
  • Strong written and verbal communication skills in both English and Chinese.
  • BA/BS required.
Preferred Qualifications
  • Strong in data mining and business analytics, able to present business insights on top of data facts.
  • Cross-Border Ecommerce Business background preferred.

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