Senior Relationship Officer

6 days ago


Tianjin, Tianjin, China HSBC Full time
Wealth and Personal Banking (WPB)
Wealth and Personal Banking represents our global initiative that merges Retail Banking with Wealth Management and Global Private Banking, aiming to establish a comprehensive wealth management service with substantial assets under management. Our dedicated professionals cater to millions of clients globally, addressing a wide range of financial needs from personal banking for individuals and families to services for business owners, investors, and ultra-high-net-worth clients. We offer a diverse array of products and services, including bank accounts, credit facilities, personal loans, mortgages, asset management, insurance, and private banking tailored to meet our clients' unique requirements.

We are in search of a seasoned professional to enhance our team.

In this position, you will:

1. Serve as a Relationship Executive, providing insightful advice and support to clients, prioritizing their needs and upholding exceptional service standards.

2. Collaborate with colleagues across the HSBC network to enhance connectivity and deliver outstanding service quality in all client interactions.

3. Contribute to the realization of HSBC's vision, values, objectives, and culture through personal conduct and decision-making.

4. Propose and implement enhancements to operational models, procedures, and practices, leveraging your expertise and understanding of HSBC and industry best practices.

5. Ensure equitable outcomes for clients while maintaining the integrity and transparency of financial markets.

Requirements

To excel in this role, candidates should possess the following qualifications:

1. A university degree or higher.

2. At least five years of experience in a sales or relationship management role within the SME sector.

3. Familiarity with SME lending programs and security lending, along with a solid understanding of the lending landscape.

4. Proficient in credit risk analysis and preparation of credit proposals.

5. Strong interpersonal skills with a focus on delivering exceptional client experiences and needs-based solutions.

6. Comprehensive knowledge and expertise in transaction banking, lending, trade services, customer portfolio management, sales processes, and client engagement.

7. A thorough understanding of relevant regulatory frameworks and compliance requirements at both local and group levels.

8. Extensive awareness of market conditions, new product offerings, and current financial market trends.

9. Proven ability to accurately assess client needs.

10. Strong capabilities in managing a consultative sales process.

11. A collaborative team player with excellent interpersonal skills.

12. A solid grasp of global anti-money laundering standards.

13. Knowledge of local and group compliance regulations.



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