Market Community Lead

2 months ago


Xi'an, Shaanxi, China Ikea Full time

Job Overview

We are seeking a skilled professional to manage our online consumer community, ensuring a positive and engaging experience for our customers.

Key Responsibilities

  1. Manage and operate the online consumer community, fostering a collaborative environment.
  2. Respond to customer inquiries in a timely manner, resolving issues and providing solutions.
  3. Develop and execute remote sales strategies within the online community, helping customers find home furnishing solutions.
  4. Lead and create impactful communication campaigns to raise brand awareness among online consumers.
  5. Facilitate internal communications to keep colleagues informed about commercial direction and messaging.

About Our Team

Our team is the voice of IKEA, using words, pictures, and videos to tell the story about IKEA, build our brand, and inspire people with our offer. We are passionate about communication and work together to keep our colleagues informed, engaged, and connected in a constantly changing business environment.



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