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Host - Regency Club - Hyatt Regency Hong Kong, Tsim Sha Tsui

1 month ago

Qingdao, Shandong, China Hyatt Corporation Full time

Job Summary

We are seeking a highly skilled and courteous Host to join our team at the Regency Club - Hyatt Regency Hong Kong. As a Host, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide warm and genuine hospitality to our guests, responding to their inquiries in a timely and courteous manner.
  • Offer front-of-house guest services, including assistance with check-in, check-out, and other hotel-related matters.
  • Build and maintain positive relationships with our guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the hotel team to ensure seamless service delivery.

Requirements:

  • Qualification in Hospitality Management or related field.
  • Previous experience in a hotel environment, preferably with a reputable brand like Hyatt.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Proficiency in computer skills, including hotel software and systems.
  • A team player with a customer-centric approach, who is attentive, hospitable, and proactive in resolving guest issues.

What We Offer:

As a Host at the Regency Club - Hyatt Regency Hong Kong, you will have the opportunity to work in a dynamic and fast-paced environment, with a team of like-minded professionals who share your passion for delivering exceptional service. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.