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Wealth Management Expert Leader
1 month ago
HSBC's Wealth and Personal Banking (WPB) is a global business combining Retail Banking and Wealth Management to become a leading global wealth manager with assets in trillions. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families to business owners, investors, and ultra-high-net-worth individuals.
We provide products and services such as bank accounts, credit cards, personal loans, mortgages, asset management, insurance, wealth management, and private banking that best suit our customers' needs.
About the Role
We are currently seeking an experienced professional to join our team as a Wealth Management Expert Leader.
In this role, you will:
- Work closely with Relationship Management and Wealth Management teams in providing specialist services in business planning and joint meetings.
- Provide technical and skills coaching towards developing staff teams to achieve team business objectives.
- Supply timely market and product updates to both staff and customers.
- Work closely with wealth management product teams and development teams on new products, product enhancements, and improvements in customer experience.
- Assist frontline teams with all customer servicing needs and disputes to ensure seamless support is provided to our customers.
- Develop outstanding wealth management client engagement work, uncovering clients' wealth management needs, supporting clients in making asset allocation decisions based on their risk tolerance and investment preferences.
- Market and introduce investment products to internal sales teams, update and train them regularly.
- Coach outstanding wealth management client managers in market, product, and communication skills, formulate and implement improvement plans.
- Review existing clients' asset allocation performance and support clients in rebalancing decisions.
- Mainly present and support wealth management lectures and forums at branches, sharing the bank's perspective on markets and wealth management concepts.
Requirements
To be successful in this role, you should meet the following requirements:
- A university degree with honors in economics, finance, business, or a related discipline.
- A minimum of 5 years of working experience as a product specialist, financial advisor, or sales manager.
- Strong knowledge of all wealth management products and expertise in customer portfolio management.
- Excellent interpersonal and presentation skills.
- A mature individual able to instill confidence with colleagues and clients alike.
- Fluent written and verbal English.
Estimated Salary: $120,000 - $180,000 per year