Sales Support Intern
2 months ago
Embrace the Spirit of Vacation
At Travel + Leisure Co., our goal is straightforward: to inspire global travel experiences. Our Vacation Ownership division encompasses various brands, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the innovative Sports Illustrated Resorts. With over 19,000 dedicated team members, we create unforgettable vacation experiences at more than 270 resort locations worldwide. Our commitment to innovation and growth makes every day an opportunity to learn and enhance the travel experience for millions.
Key Responsibilities:
- Promptly address incoming Member service inquiries via phone.
- Respond efficiently to Member service requests through WeChat within a three-hour timeframe.
- Manage the Member Servicing inbox for China, ensuring timely responses.
- Compile and distribute new member reports for various regions.
- Generate daily activity reports for Member Services.
- Assist members with online bookings and confirm reservations.
- Prepare reservation reports and send arrival/departure notifications to members.
- Compile monthly activity reports for Member Services.
- Coordinate courier services for new member packages and internal needs.
- Support MS Specialists, Team Leaders, and Managers with various tasks.
- Perform additional duties as assigned by management.
Creating Lasting Memories
Hospitality is at the core of our operations at Travel + Leisure Co. We foster an inclusive atmosphere where excellence is pursued, and we take the time to celebrate achievements and support each other. Our focus is on the future and enhancing our business, the communities we serve, and the overall customer experience.
We are committed to equal opportunity employment, ensuring that all applications are considered without regard to any protected class. We encourage individuals who require reasonable accommodations during the application or recruitment process to reach out for assistance.
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