Senior Service Consultant

1 month ago


Shenzhen, Guangdong, China Amazon (Shanghai) International Trading Company Limited Beijing Branch - K22 Full time
Job Title: Senior Service Consultant

Amazon (Shanghai) International Trading Company Limited Beijing Branch - K22 is seeking an experienced Senior Service Consultant to join our team.

About the Role:

We are looking for a seasoned professional with a background in ecommerce and affiliated industries to drive Paid Account Service product adoption, develop sales toolkits, and work closely with Account managers and consultants to ensure a smooth customer end-to-end experience.

Responsibilities:
  • Drive Paid Account Service product adoption, including Account management Service and Consulting Service
  • Develop, optimize, and customize sales toolkits
  • Work closely with Account managers and consultants to ensure a smooth customer end-to-end experience
  • Learn about Amazon's cross-border e-commerce business, seller life cycle, demand, and pain points, and provide suggestions to leadership and PMs to evolve service products
  • Assist with sales plans, forecasts, and tracking
Requirements:
  • Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like ecommerce, retail technology, SaaS) or equivalent experience
  • 2+ years of inside sales experience
  • Knowledge of procurement and source-to-pay methods at small and medium businesses
  • Experience influencing at all levels within an organization, particularly at the executive level
  • Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent
What We Offer:

As a Senior Service Consultant at Amazon (Shanghai) International Trading Company Limited Beijing Branch - K22, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the growth of our business.



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