Universal Banker Type 2 Hangzhou HRG Sub-branch Professional
2 weeks ago
HSBC is seeking an experienced professional to join our team as a Wealth and Personal Banking Specialist. In this role, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.
Key Responsibilities:- Acquire new customers and build relationships with existing ones
- Deliver service excellence and meet customer needs
- Promote digital solutions to enhance customer experience
- Support the branch team and contribute to a positive work environment
- Complete simple retail sales and protect the bank from fraud and operational risk
- Strong interpersonal and empathy skills with strong decision-making abilities
- Minimum of two years working in the financial services industry
- Previous experience in retail/premier sales preferred
- Understanding of core products, Premier proposition, and retail and wealth product processes
- Knowledge of relationship management systems and branch operational procedures
- Money Laundering Awareness Certificate held
- Knowledge of relevant regulatory governance in the market
- Good knowledge of HSBC and personal banking
- Team player with collaborative skills
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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