Logistics Program Manager

2 weeks ago


Hangzhou, Zhejiang, China Amazon (Shanghai) International Trading Co., Ltd. [Hangzhou Branch] Full time
Job Title: TBAM (Logistic Programs), CN Global Selling ESM

We are seeking a highly skilled and experienced account manager to join our team at Amazon (Shanghai) International Trading Co., Ltd. [Hangzhou Branch]. As a Time-bound Account Manager (TBAM) for our SEND program, you will be responsible for driving China-based sellers to maximize their presence and business in Amazon Global marketplaces.

Key Responsibilities:
  • Provide primary post-sales general and/or product support to third-party sellers.
  • Manage relationships with key accounts and learn from customers to maximize these relationships and improve Amazon products.
  • Responsible for maintaining performance, and working with sellers to adopt SEND product and improve unit commitment.
  • Proactively monitor accounts to identify and address any issues that may impact Seller's utilization and product feedback.
Requirements:
  • 25 years of relevant experience in sales and account management or related industries.
  • Proven track record of managing relationships and/or projects.
  • Exceptional interpersonal and communication skills.
  • Strong analytical skills and ability to independently deal with tools (Salesforce, Excel, other internal tools).
  • Experience in using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions.
  • Proven track record of taking ownership and driving results.
  • Ability to work under pressure.
Preferred Qualifications:
  • Experience analyzing key open issues and resolution metrics for each of the managed accounts.
  • Crossborder learning/working experience is preferred.

We are open to hiring candidates to work out of one of the following locations:

Hangzhou, 33, CHN | Shenzhen, 44, CHN



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