Assistant Director of Housekeeping Operations
7 days ago
About Four Seasons:
Four Seasons Hotels and Resorts is a world-leading luxury hospitality company that prides itself on delivering exceptional guest experiences through a commitment to luxury with genuine heart.
About the Role:
We are currently seeking an experienced and skilled Housekeeping Department Manager to join our team at Four Seasons Hotel Shenzhen.
About the Location:
The Hotel is strategically located in the heart of the commercial district of Futian, offering easy access to the Shenzhen Conference & Exhibition Center, Civic Center, and other local attractions.
Key Responsibilities:
- Assist the Director of Housekeeping in the operation and administration of the department, ensuring the highest standards of excellence in product, physical atmosphere, and service.
- Oversee the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces, adhering to Four Seasons' established procedures.
- Monitor staffing levels to ensure maximum service, quality, efficiency, and productivity, while maintaining a safe working environment.
- Participate in cost management by monitoring inventories, supplies, labor, and energy usage, in line with company policies.
- Maintain effective communication with other departments to ensure seamless operations and high-quality guest experiences.
Requirements:
- At least 5 years of work experience in international luxury hotels, with a focus on housekeeping operations and management.
- Excellent communication skills in both Chinese and English, with the ability to effectively interact with colleagues and guests.
We Offer:
- Competitive salary, wages, and comprehensive benefits package.
- Excellent training and development opportunities to enhance your skills and career.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
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