Assistant Director of Housekeeping Operations

7 days ago


Dongguan, Guangdong, China Four Seasons Hotels and Resorts Full time

About Four Seasons:

Four Seasons Hotels and Resorts is a world-leading luxury hospitality company that prides itself on delivering exceptional guest experiences through a commitment to luxury with genuine heart.

About the Role:

We are currently seeking an experienced and skilled Housekeeping Department Manager to join our team at Four Seasons Hotel Shenzhen.

About the Location:

The Hotel is strategically located in the heart of the commercial district of Futian, offering easy access to the Shenzhen Conference & Exhibition Center, Civic Center, and other local attractions.

Key Responsibilities:

  1. Assist the Director of Housekeeping in the operation and administration of the department, ensuring the highest standards of excellence in product, physical atmosphere, and service.
  2. Oversee the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces, adhering to Four Seasons' established procedures.
  3. Monitor staffing levels to ensure maximum service, quality, efficiency, and productivity, while maintaining a safe working environment.
  4. Participate in cost management by monitoring inventories, supplies, labor, and energy usage, in line with company policies.
  5. Maintain effective communication with other departments to ensure seamless operations and high-quality guest experiences.

Requirements:

  • At least 5 years of work experience in international luxury hotels, with a focus on housekeeping operations and management.
  • Excellent communication skills in both Chinese and English, with the ability to effectively interact with colleagues and guests.

We Offer:

  • Competitive salary, wages, and comprehensive benefits package.
  • Excellent training and development opportunities to enhance your skills and career.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.


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