Strategic Operations Manager for CEO
1 month ago
About Bjak
We are a pioneering financial services company headquartered in Malaysia, operating the largest insurance portal in Southeast Asia. Our platform, Bjak.com, helps millions find the best value and highest coverage insurance policies. We leverage technology such as Custom API, blockchain, trading systems, and data science to provide easy access to financial services that were previously inaccessible or difficult to understand.
Our core strengths lie in navigating complex regulations and environments, creating innovative products globally. For instance, we simplified and offered investment-linked life and health insurance online, coupled with an instant talk-to-agent service.
Job Overview:
This role requires a proactive and detail-oriented individual who can support the Chairman in both professional and personal capacities, ensuring smooth operations and effective communication across the organization.
Key Responsibilities:
- Communicate the Chairman's vision and business priorities to the team, facilitating business decision-making, strategic planning, leadership meetings, and broader communications.
- Oversee key projects and initiatives, ensuring action items are followed up and completed.
- Manage the Chairman's calendar and schedule meetings, hosting internal meetings and taking comprehensive notes of discussions.
- Follow up on strategic team meetings and project progress, driving stakeholder reporting for transparency and accountability.
- Prepare memos and communications content for internal and external audiences.
- Provide support on various ad hoc and administrative tasks as needed.
- Shadow the Chairman in meetings, gradually taking on tasks to improve efficiency when the Chairman's time is limited.
- Gain a comprehensive understanding of daily activities within the company, highlighting key updates to ensure the Chairman has a well-rounded context for decision-making.
- Become the Chairman's accountability partner by helping prioritize the Chairman's time, recommend key activities for focus, and provide consistent feedback to optimize performance.
- Effectively manage communications and relationships by building strong partnerships and maintaining a reputation for excellence.
- Take initiative in identifying opportunities for the company to optimize collaboration and operate effectively.
- Be a cultural carrier for the team, planning and organizing high-visibility events.
- Assist the Chairman in managing various aspects of personal life to ensure a balanced and efficient workload.
Requirements:
- A strong bias for action.
- A strong work ethic and willingness to take on any task.
- Comfortable working in a fast-paced and international environment.
- Experience supporting c-suite/senior stakeholders.
- Strong project/program management and organizational skills.
- Highly organized.
- Highly proficient Excel skills.
- Excellent verbal and written communication skills.
- Ability to navigate and embrace ambiguity.
- High EQ.
- 4+ years of full-time work experience with at least 2 years as an Executive Assistant.
Benefits:
- A fast-moving and challenging business environment with unique problems to solve.
- A strong learning and development plan for career growth.
- An international work environment and flat organization structure.
- A competitive salary: RM120,000 - RM180,000 per annum, depending on experience.
- Flexible working hours and arrangement, with casual work attire.
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