Listing Operations Specialist
3 days ago
We are seeking an experienced Listing Operations Specialist to join our team at Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17. In this role, you will be responsible for leading a team of high-performing listing specialists, ensuring a consistent listing experience and higher listing quality across our platform.
As a key member of our cross-functional team, you will work closely with stakeholders to deliver value to our customers, define and meet program scope within timelines, and effectively manage change across work streams.
The ideal candidate will have 2+ years of people management experience, experience leading process improvements, and expertise in e-commerce/retail/service industry. You should also have strong analytical and problem-solving skills, as well as good written and verbal communication skills to present complex information to various audiences.
Key job responsibilities include:
- Lead and mentor a team of high-performing listing specialists, fostering their professional development
- Establish SOPs, process controls, recommend revisions and ensure alignment with business goals
- Build and scale system-level solutions that have metric impact; drive adoption of solutions across teams
- Perform data analysis on trends observed and recommend solutions to product and business teams
- Collaborate with partner teams and stakeholders across regional offices in China to deliver on key business goals and objectives by driving consensus and building trust
Additionally, you will perform high-level failure investigations, drive continuous improvement, and contribute to the COE process by documenting issues, RCAs, and action plans within the functional area.
We offer a competitive salary range of $120,000 - $180,000 per year, based on your qualifications and experience. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.
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Operations Director
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Senior Listing Operations Manager
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