Field Service Team Manager

7 days ago

Shanghai, Shanghai, China Alfa Laval Spiral Full time CN¥120,000 - CN¥240,000 per year

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job

Main areas:

Duties and responsibilities shall include but not limited to:

·Carrying out site commissioning jobs as instructed

·Implementation of related Company rules and regulations within the team;

·Supervising team personnel which typically includes recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution;

·Safety audit and education to team mebmers;

·Ensuring the implementation of Quality Management system within the team;

·Ensuring team utilization in reasonable level;

·Management of project commissioning process and their commissioning margin;

·Improve team members' paper works;

·Supervise and approve of team members' reimbursement;

·Competence development of team;

·Maintain good relationship with customers

Support Areas:

·Assist in managing planning coordination of new commissioning and service assignments;

·Assist in maintaining and monitoring related records and reports and order fulfilment functions to ensure timely customer services;

·Investigative activities in connection with sales of services, repairs and spare parts, preliminary on service jobs onboard ships.

·Other allied jobs, which are assigned by the Company/supervisor from time to time.

What you know

Knowledge & Skills:

Engineering background with good hands-on electrical and mechanical technical skills is preferred; It is preferred if you have worked for minimum 3 years in Marine field; Experience in coordination and planning of a mobile work force; Good communication is preferred; Good management and leadership skills is preferred; Fluent English is preferred

Attitude:

Flexible can do and will do attitude Co-operative Responsible Customer oriented Ability to meet deadlines and work under pressure

Motivation:

·Is driven by delivering good internal/external customer service within field of expertise and by ensuring Alfa Laval´s long-term profitability.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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