Supervisor-Front Desk接待主管

Job OverviewThis position is responsible for supervising the front desk operations at Marriott International. The successful candidate will have excellent communication and leadership skills, with a strong focus on providing exceptional guest experiences.About the RoleWe are seeking an experienced Front Desk Supervisor to lead our front desk team. As a key...

Job SummaryWe are seeking a highly skilled Customer Service Manager to join our Front Desk team at Marriott International. This is an exciting opportunity to provide exceptional guest service and lead a dynamic team of professionals.About the RoleThis is a full-time position that requires a strong focus on customer satisfaction, employee engagement, and...

Job SummaryWe are seeking a skilled Hotel Front Office Supervisor to join our team at Marriott International. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth operation of the front desk.Main Responsibilities:Answer and process guest calls, requests, and questions in a...

Position Summary As a Front Desk Manager at Marriott International, you will play a key role in ensuring seamless guest experiences. Key responsibilities include expediting problem payments, following up with guests on satisfaction, and processing various payment types. You will also set up accurate accounts for each guest upon check-in and anticipate...

POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment,...

POSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards....

POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station....

POSITION SUMMARY Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate method. Contact other departments directly for urgent repairs....

POSITION SUMMARY Respond to guest requests for special arrangements or services (., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the...

Job DescriptionWe are seeking a detail-oriented and customer-focused Hotel Reservation Specialist to join our team.Key Responsibilities:Process reservation requests, changes, and cancellations in a timely and efficient manner.Determine the most suitable room type for each guest based on their needs and preferences.Verify room availability and rates, ensuring...

Leadership RoleAs a key member of the Housekeeping team, the Housekeeping Public Area Lead is responsible for ensuring the cleanliness and condition of public areas meet the highest standards. This role requires a strong focus on quality, attention to detail, and effective communication skills.Key ResponsibilitiesUse checklists to ensure cleanliness and...

POSITION SUMMARY Perform general office duties to support Sales & Marketing (., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...

JOB SUMMARY  The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize...