Head of Business Management and Client Service Executives, GPB China

3 weeks ago

Shanghai, China HSBC Full time

Private Banking(PB)

HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new opportunities for our clients to manage and protect their wealth. As an international private banking, HSBC Private banking has the connections to provide the very best of what the HSBC Group has to offer.


We are currently seeking an experienced professional to join our team.

In this role, you will:

·Drive GPB strategies and initiatives that are aligned with HSBC visions for sustained business growth and to execute the strategies with precision to enable the tangible outcomes.

·Lead the resources management, including FTE planning, Graduate program, intern. And control cost management, including FRP, WPB and CMU cost planning.

·Foster a collaborative work culture by driving GPB simplification, empowerment, and people centricity/experience upgrade, organize staff exchanges and engagement activities to improve staff experience.

·Manage and refine policies, procedures, and processes, to in line with internal governance and external requirements as well as ensure efficient operation.

·Establish and implement branches and premise networks for GPB and enhance customer experience in partnership with the Proposition team.

·Execute key events, maintaining alignment with vertical line as well as HBCN Excos to support business performance and growth.

·Cultivate and nurture strong, mutually beneficial relations with customers and stakeholders. Act as a conduit for understanding and addressing their needs to foster long-term good relationships.

·Provide executive level updates to provide accurate, timely progress update and insightful analysis of the business strategies and further action plans if necessary.

·Build strong relationships, adopt a joined up approach, to support business growth

·Analyse stakeholder goals and, effectively manage their expectations, and address any misalignment with minimum.

·Support the Head of GPB in inspiring and motivating staff through organized engagement activities that foster a sense of unity and shared purpose. Recognize and celebrate achievements to boost morale and productivity.

·Oversee governance meetings and reporting with a keen eye for detail, protect and enhance HSBC values, reputation and business, ensure that all processes are aligned with GPB strategic goals and local regulatory requirements. Manage the relationship with the GPB top team to increase risk and control awareness and capability.

·Agree responsibilities within formal and informal network, providing context, direction and confidence to deliver results.

·Demonstrate exceptional leadership and cascade GPB strategy, set clear performance goals to team members.

·Governance, as ownership of the GPB China governance structure and the efficient operating model including governance committees support and coordination, event management and delivery, Exco meeting, townhalls and other staff engagement activities.

·Central point to co-ordinate new joiner onboarding, system access, leaver management, etc.

·Ensure the seamless communication and coordination with GPB China top teams to understand the business performance, key initiatives and support needed, supporting the business revenue growth and implementation.

Requirements

To be successful in the role, you should meet the following requirements:

·Good understanding of the HSBC Group structure and familiar with GPB and WPB businesses.

·Familiar with the changing local regulatory and competitive landscape pertaining to the private wealth management industry in China.

·Sharp business acumen, solid strategic mindset, excellent project management skills, ability to make and influence tactical decisions.

·Excellent organizational and planning skills and keen sense of prioritization

·Experience in operational, change management and control roles.

·A driven, assertive, can-do attitude with passion to succeed that inspires others to the same.

·A focus on delivering to high standards and at pace.

·Strong written and verbal communication skills, both in English and Chinese.

·Strong team players and stakeholder management skills.

·Experience in data visualisation and reporting focusing on identifying trends and insights would be an advantage.

  • Head of Business Management and Client Service Executives, GPB China

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Private Banking(PB) HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new opportunities...

  • Head of Insurance Specialists, Sales Management

    4 weeks ago

    Shanghai, China HSBC Full time

    Private Banking(PB) HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new opportunities...

  • China Student Programme – GPB

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Global Private Banking (GPB) Global Private Banking (GPB) announced the official launch of the refreshed proposition in mainland China on 26 May 2022, which now offers more enhanced local and international wealth management offerings, more targeted private banking services and an advanced digital platform to meet the sophisticated long-term needs of our...

  • China Student Programme – GPB

    2 weeks ago

    Shanghai, China HSBC Full time

    Global Private Banking (GPB) Global Private Banking (GPB) announced the official launch of the refreshed proposition in mainland China on 26 May 2022, which now offers more enhanced local and international wealth management offerings, more targeted private banking services and an advanced digital platform to meet the sophisticated long-term needs of our...

  • Head of Insurance Specialists, Sales Management

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Private Banking(PB) HSBC Private banking provides personal relationship management including integrated banking, investment and wealth advisory services to high net worth clients and their families around the world. The business builds on the strength, heritage and prudent long-term strategy of the HSBC Group to search out and reveal new opportunities...

  • China Student Programme – GPB

    3 weeks ago

    Shanghai, China HSBC Full time

    Global Private Banking (GPB) Global Private Banking (GPB) announced the official launch of the refreshed proposition in mainland China on 26 May 2022, which now offers more enhanced local and international wealth management offerings, more targeted private banking services and an advanced digital platform to meet the sophisticated long-term needs of our...

  • China Student Programme – GPB

    3 weeks ago

    Shanghai, China HSBC Full time

    Global Private Banking (GPB) Global Private Banking (GPB) announced the official launch of the refreshed proposition in mainland China on 26 May 2022, which now offers more enhanced local and international wealth management offerings, more targeted private banking services and an advanced digital platform to meet the sophisticated long-term needs of our...

  • China Student Programme – GPB

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Global Private Banking (GPB) Global Private Banking (GPB) announced the official launch of the refreshed proposition in mainland China on 26 May 2022, which now offers more enhanced local and international wealth management offerings, more targeted private banking services and an advanced digital platform to meet the sophisticated long-term needs of our...

  • Asset Management

    4 weeks ago

    Shanghai, China JPMorgan Chase & Co. Full time

    As an ETF Business Head in Asset Management China, you will be responsible for developing the overall China ETF strategy, executing the Strategy including launching ETFs, driving ETF asset and revenue growth, as well as driving China ETF launches in close partnership with internal and external stakeholders. Job Responsibilities 1. Develop the overall...

  • Head of Large Client Development, Amazon Ads, Amazon Ads

    3 weeks ago

    Shanghai, China Amazon (China) Holding Company Limited Full time

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display and search advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality...

  • Head of Large Client Development, Amazon Ads, Amazon Ads

    4 weeks ago

    Shanghai, China Amazon (China) Holding Company Limited Full time

    Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display and search advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high-quality...

  • Head of Retail-FMCG

    1 week ago

    Shanghai, China Page Executive Full time

    About Our Client Our client is a renowned MNC player and been in China for over 30 decades. Job Description The head of Retail is responsible for driving retail business within local/domestic market. He/ she would also be effectively managing and developing key client account partnership at c-suite level to ensure overall client satisfaction with the...

  • Head of Retail-FMCG

    1 week ago

    Shanghai, Shanghai, China Page Executive Full time

    About Our Client Our client is a renowned MNC player and been in China for over 30 decades. Job Description The head of Retail is responsible for driving retail business within local/domestic market. He/ she would also be effectively managing and developing key client account partnership at c-suite level to ensure overall client satisfaction with the...

  • Head of Business Tech Greater China

    4 days ago

    Shanghai, China H&M Group Full time

    Job Description As Head of Business Tech Greater China,  you will manage, lead and coordinate teams in delivering products and services. Bridge between supporting functions connected to the unit based in Greater China Region. You will act based on the Greater China Brand Plans and align with Tech team’s objectives. Make sure the deliveries comply...

  • Head of Business Tech Greater China

    7 days ago

    Shanghai, China H&M Full time

    Job DescriptionAs Head of Business Tech Greater China, you will manage, lead and coordinate teams in delivering products and services. Bridge between supporting functions connected to the unit based in Greater China Region. You will act based on the Greater China Brand Plans and align with Tech team’s objectives. Make sure the deliveries comply with...

  • Relationship Manager Global Private Banking China

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Global Private Banking(GPB) HSBC Private banking offers personalized relationship management, integrated banking, investment, and wealth advisory services to high net worth clients worldwide. Leveraging the strength and heritage of the HSBC Group, we strive to uncover new opportunities for our clients to safeguard and grow their wealth. As an international...

  • Greater China CFO- Professional Service

    2 weeks ago

    Shanghai, Shanghai, China APAC Michael Page Full time

    Greater China CFO Client DetailsConfidential search , MNC- PROFESSIONAL SERVICE DescriptionStrategic Financial Oversight: Develop and execute comprehensive financial strategies that support sustained business growth and stability. This includes developing a sound understanding of the industry, providing insights, and forecasting future industry trends to...

  • Greater China CFO- Professional Service

    1 month ago

    Shanghai, Shanghai, China APAC Michael Page Full time

    Greater China CFO Client DetailsConfidential search , MNC- PROFESSIONAL SERVICE DescriptionStrategic Financial Oversight: Develop and execute comprehensive financial strategies that support sustained business growth and stability. This includes developing a sound understanding of the industry, providing insights, and forecasting future industry trends to...

  • Associate, Client Solutions

    4 weeks ago

    Shanghai, China GLG Full time

    GLG is seeking an Associate to support professional service firm clients. Associates help to drive GLG’s business model and develop their segments client base through close coordination with members of the research team and working with clients to fulfill their primary research needs. Key Responsibilities: GLG Associate is responsible for: Support...

  • Investment Counsellor Global Private Banking China

    2 weeks ago

    Shanghai, Shanghai, China HSBC Full time

    Global Private Banking (GPB) at HSBCHSBC Private Banking offers personalized relationship management services including integrated banking, investment, and wealth advisory to high net worth clients globally. Leveraging the strength and heritage of the HSBC Group, we uncover new opportunities to help clients manage and safeguard their wealth. As an...