Customer Support Engineer

The position The position: We are looking for an AV Project Technical Support Engineer in our Shanghai site to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, customer-facing experience, and project management skills. This is an exciting...

The position The position: We are looking for an AV Function R&D Support Engineer for ADAS & parking to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, understandings & studies of autonomous vehicles, and ADAS & parking function evaluation...

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Responsibility includes: Handling issues reported by field AEs and customers. Handle critical accounts escalation process and work closely with R&D managers in resolving critical customer issues. Debug customer reported failures,...

Your responsibilities Dealing with orders/sales orders/contracts/customs clearance/freight documents as per customer requirements Translate and process warranty claims from agents Maintain machine documentation records and paper/photo archives Collect working hours and calculate cost allocation for the service team Assist service manager to complete service...

Description : What You’ll Be Doing Act as communication coordinator from the Service Center towards all the customers from different countries. Presale service including customer account set up, quotation and part details checking. Manage customer open orders: confirmation, modification, cancellation and resolve discrepancies with outgoing...

Responsibilities: Diagnose and troubleshoot technical issues, including account setup, network configuration, software, and hardware issues. Deliver hands-on support for a range of hardware including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. Perform network troubleshooting, particularly on VPN...

The position The position: We are looking for an ADAS/AV Technical Project Manager to join our excellent China Local Project & Product Execution team.Our ideal candidate has a significant automotive technical background, engineering capability, customer-facing experience, and project management skills. This is an exciting opportunity to take part in...

SHVS Technical Support Engineer About the Role Location China Shanghai Shi Shanghai Company Siemens High Voltage Switchgear Co., Ltd., Shanghai Organization Grid Technologies Business Unit Product Management Full / Part time Full-time Experience Level Mid-level Professional Location:上海天宁路299号 Job Title: Technical Support Engineer...

Job Summary Provide applications support to customers and distributors in the region to ensure that our systems and products produce the results that our customers expect, and technical support to distributors and customers to ensure proper integration, installation and smooth running of equipment to ensure customer satisfaction. Essential Job Duties...

Description Responsibilities Initial time in technical product training is approx. 50%. Upon reaching L3 product certification, assist CSE in the field during corrective maintenance activities as part of on-the-job training. Target time in the fab is approx. 20-40% once trained and certified. Document technical work and create best known...

Luna Socks is a leading custom pet socks brand in Europe, offering personalized socks featuring customers' pets. With a strong presence in Europe and growing expansions into the US, Australia, Japan, and South Korea, we specialize in high-quality sock printing. Our Shanghai office focuses on supply chain operations and customer experience to support our...

Job Summary: Altair is seeking experienced desktop support engineers to add to our team, supporting a wide variety of highly technical environments and users. This role will include first-line ticketing and call resolution on a local and remote basis. The role includes providing support to Altair colleagues by responding to all incoming incidents and...

./51/LP Your Roles & Responsibilities ： Customer Claims Handling management in Asia Pacific (field + 0km) with full claim process, feedback and correspondence on Tec Warranty platform Customer claim registration in SAP 8D test report evaluation Coordinate with different functions for quality related topics including Sale, Product...

Compensation: $120,000 - $150,000 per annumAbout the RoleWe are seeking a skilled Technical Support Specialist to join our APAC Consumer Care team. As a key member of the team, you will provide technical support to customers and internal stakeholders, driving growth and revenue in the region.About YouTo succeed in this role, you should have a strong...

Job Description Req ID: 298592 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Network Support Engineer to join our team in Shanghai, Shanghai (CN-SH), China (CN).Working on Cisco...

Job Description: Job Overview: Customer Quality Manager (General)  The Customer Quality Engineering (CQE) role is dynamic and cross-functional. CQE’s interact at multiple levels and with multiple contact points within the Customer, Entegris and Supplier organizations.  Entegris is currently seeking to expand China Customer Quality Organization with a...

Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed.  Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and applies basic diagnostic techniques and the use of documentation and test...

Req ID: 298592 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Network Support Engineer to join our team in Shanghai, Shanghai (CN-SH), China (CN).Working on Cisco based network...

Responsibilities : Guide customers from project inception to mass production, on how to implement Qorvo's IoT solutions. Your goals are new design wins and reducing time-to-market for customer projects Manage and prioritize your Customer Success team's workload, reporting into the global Customer Success senior manager Collaborate closely with sales,...

We are looking for a  Technical Support Engineer of SIED  to join our team at Innomotics – A Siemens Business. Your change engine. Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated...